Introduction

In 21^th century, there is nothing a customer appreciates more than personal attention, however the financial experts of a bank cannot be everywhere at all times. Therefore, we design a video-conferencing application which allow financial institutions to provide personal and efficient service to their customers and clients. This application is called BankCON.

Through BankCON, a bank or other financial institution can offer a wide range of expert and personal services 24 hours a day. It's easy to use, and gives customers an immediate response to their banking questions, as a private or corporate customer.

Customers can enjoy the benefits of direct contact with remote financial experts, immediate processing of loan or credit applications, personalized customer service and full access to accurate personal banking information and financial data. Institutions can take advantage of BankCON through remote training of new employees, collaborative work with distant colleagues, and improved information flow and cooperation between branches and company headquarters.