Employment Experience

Miller Andersen & Sherrerd West Conshohocken, PA Jan 99 - Jun 99

Product Lifecycle Specialist

Assisted in creation of new position. Responsibilities included coordinating and customizing all installations for local client environment from parent company Morgan Stanley Dean Witter, facilitating meetings between Process Area heads and vendors of new applications and acted as IT representation at said meetings, packaged all 3^rd party and in-house built applications for distribution using Wise Installer, deployed applications using MAS built tools, WinBatch and SMS 1.2, created VBA enhanced technical documentation templates, transitioned all support for deployed applications to help desk specialists, managed all client side Changes, built NT 4.0 Servers and facilitated all vendor applications installed thereon, aided in designing an application information and licensing database.

Forte Systems, Inc. West Chester, PA Sep. 97 - Jan 99

Astra Pharmaceuticals, L.P. Chesterbrook, PA Oct. 97 - Jan 99

Initially joined the Change Management Team as an Install Developer. The function of this placement was to develop installations of in-house and off-the-shelf applications using WinBatch and WinInstall. This process included the evaluation of the files and registry entries created by the installation routine to prevent client-side conflicts. Eventually progressed to Technical Team Lead.

Moved to the position of Gatekeeper. Responsibilities were to serve as the final review and approval for all installation and client-side changes to the environment. Also maintained and troubleshot the configuration management tools.

Attended Project Management Methodology Seminar. This training built upon experience as Technical Team Lead.

Zany Brainy Ardmore, PA Sept. 97 - Oct. 97

Performed as general infrastructure backfill. This included everything from recovering lost files from systems, to troubleshooting Network Browsing issues and providing a documented solution. Contract here was indefinitely continued, but had already been committed to next assignment.

Bracco Diagnostics Princeton, NJ Sep. 97 - Sep. 97

Provided backfill for support center. Completed first placement with shining recommendations.

Wawa Food Markets Wawa, PA Apr. 97 - Sep. 97

Networking Intern

Handled all external connectivity for Wawa?s headquarters. This included troubleshooting, fixing and documenting all of the dial-up lines. Implemented USR/3COM TotalControl communications chassis to augment existing external communications framework. Also responsible for all Frame Relay maintenance, troubleshooting and baselining of relevant statistics. This served to strengthen my Networking and Server knowledge.

Education

Junior Status at Widener University. Candidate for Bachelors of Science in Management Information systems.

Related Computing Skills

Windows 95, 95 SR2.x, 98 and Registry

Windows NT Workstation 3.51, 4.0 and Registry

WinInstall 5.1, 6.0

Wise Installer 4.x, 5.x, 6.x

WinBatch 98, 99

Microsoft Office 95, 97, 2000

Windows NT Server 4.0

Red Hat Linux 5.x

Intel x86 Platform Architecture

Standardized Platform Design Experience

VBA, SMS 1.2, Lotus Script