Michael Douglas Janes, MCP
100 Vicmount Dr, #1
Kitchener,
Ontario
N2M 5A8
(519) 576-9118
v Energetic,
organized, industrious, concise, self motivated and goal/results oriented
v Proven
customer service abilities; dedicated, sincere and trustworthy
v Capable
of handling sensitive situations with tact and diplomacy
v Natural
flair for technology; business and problem solving
v Solid
academic hands on experience; strong leadership capabilities
v Work
effectively within a team or unsupervised; accept responsibility/accountability
v Loyal
and motivated with a strong work ethic
v Certified
as a Microsoft Certified Professional
v Certified
Rogers Cable Inc Super Tech
v WinNT
Server 4.0, WinNT Workstation4.0 certified
v Familiar
with Cisco routers and other networking computer components
v Responsible
for providing exceptional customer service; solving customer relations problems
v Theoretical
training in business management and tactics
v Experience
with cash, debit, facsimiles, network and stand alone printers as well as help
desk solutions, network rigging, trouble shooting Wan technology, Cable modem
and Wireless technology, Cable television and digital products
v A strong
background in Microsoft operating systems such as WindowsXP, WinNT Server4.0,
Workstation4.0, Windows2000, Win98, 95, 3.1, as well as other Operating systems
such as Unix, Novell, and Linux, as well a Microsoft Back Office products like
SQL, Exchange, IIS, Proxy, IE ver. 4
v In
depth experience with AutoCAD ver10 through 14 as well as many years of
drafting and blueprint training and hands on experience
v Self
Taught Graphic Design and Computer Game Graphic Design, e.g. Modifications for
current online games such as Tom Clancey’s Ghost Recon
1998 Computer Electronic A+ Technician,
Network Administrator/ Supervisor
Westervelt College, London, Ontario
Diploma both C.E.T and Network Administrator
1996 Architectural Technology
Fanshawe College, London, Ontario
2 years of completed studies
1997 OAC/ Highschool Diploma
Catholic Central High School, London, Ontario
Currently Rogers Cable Inc,
Cable Super Tech
1998 - 2001 Glidden Paints, Assistant Manager
1999 - 2000 London Computer
Wholesalers, Volunteer
1998 - 1999 London Surface Treatment, Production Worker
1996 - 1998 Domclean Janitorial, Heavy Duty Cleaner
1995 - 1996 Willams Form Hardware, Drafting Assistant
(co-op)
1991 - 1995 Westminster College, Weekend Janitorial Staff