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A woman named Sarah phones into one of the major computer help lines... The technical service rep says, OK, Sarah, what can I do for you this afternoon? My computer won't do anything. It won't do anything? What are you trying to do? Write a letter. OK, and what program are you using? Microsoft Word. All right, Sarah. What happens when you type? Nothing. Ah. Is the keyboard plugged in securely? I don't know. Well, can you check it? How do I do that? Do you see where the cord comes out of the keyboard? OK, yeah. All right, Sarah, now follow that cord to the point where it plugs into the back of the computer and make sure it's plugged in good. Wait a minute... OK, it's plugged in good. Now try typing again. I did. Nothing happened. Sarah, what do you see on the screen? Nothing. You mean the screen is blank? Yes. Sarah, there's a little green light beside the button where you turn on the moniter. Is it lit up? No. Do you see any lights on the front of the computer itself? No. OK. Can you check to see if it's plugged in? No. No? Why not? It's too dark to see down there. Can't you turn on a light, Sarah? No, I can't. We had an electrical storm a while ago and all the lights are out. Uh-oh. Sarah, I'm afraid you're going to have to box the whole thing up and take it back to the store. Is it that bad? Afraid so. What should I tell them? Tell them you're too stupid |
