S.O.A.R. GROUP will conduct an extensive analysis of your telemarketing program.  Experience has shown that telemarketing programs are under such pressure to hit the bottom line that it overshadows the front line, the very essence of a companies success.  We will work jointly with your organization to conduct a thorough analysis of the overall operation in the following areas.

• Management staff (Supervisor/Managers)
• Telemarketing representatives
• Recruitment/Retention efforts
• Ongoing training
• Training manual development assistance
• Program analysis and consultation
• Telemarketing start-up

By targeting these areas we can come together on a strategic approach to meeting your objectives.  The benefits to you will be:

• Increased retention rates
• A boost in moral and motivation
• Improved communication
• Increased overall profit