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Farallon Communications, Inc.
Customer Service
3089 Teagarden Street
San Leandro, CA 94577
510-346-8001
Email: [email protected]
Family Circle Magazine
375 Lexington Avenue
New York, NY 10017-5514
212-499-2000
Farm Rich
See: Rich-Seapak Corporation
Faultless Starch/Bon Ami Co.
Consumer Affairs Department
1025 West Eighth Street
Kansas City, MO 64101-1200
816-842-1230
Fax: 816-842-4328
Federal Express Corp.
Glenn Pearson, Manager
PO Box 727
Department 1845
Memphis, TN 38194-1845
901-369-3600
Toll Free: 1-800-238-5355
Email: [email protected]
Federated Department Stores
Paula Coffey-Johnson, Consumer Affairs Assistant
7 West Seventh Street
Cincinnati, OH 45202
513-579-7000
Fax: 513-579-7185
First Union National Bank
1525 West W.T. Harris Blvd.
Charlotte, NC 28212
Toll Free: 1-800-733-3862
Fisher-Price
Consumer Affairs Manager
636 Girard Avenue
East Aurora, NY 14052
716-687-3000
Toll Free: 1-800-432-5437
TDD Toll Free: 1-800-382-7470
Fax: 716-687-3494
Florist Transworld Delivery Associates (FTD)
3113 Woodcreek Drive
Downers Grove, IL 60515
630-719-7800
Toll Free: 1-800-669-1000
Flowers Industries, Inc.
Marta Turner, Vice President
PO Box 1338
1919 Flowers Circle
Thomasville, GA 31757
912-226-9110
Fax: 912-226-1318
Forma Quality/Forma Scientific
See: Thermo Quest
Fort James Corp.
Ophelia Millon, Manager of Consumer Affairs
PO Box 6000
Norwalk, CT 06856-6000
203-854-2458
Toll Free: 1-800-243-5384
Foster & Gallagher, Inc.
Cindy Faulkrier, Sales & Services
6523 North Galena Road
Peoria, IL 61632
309-691-4610 (Mon.-Fri., 8:30 am-5pm)
309-691-3633 (Mon.-Fri., after 5:15pm)
Toll Free: 1-800-447-0878
Fax: 309-589-2017
The Franklin Mint
U.S. Route One
Franklin Center, PA 19091
610-459-6000
Toll Free: 1-800-523-7622
Fax: 610-459-6040
Frigidaire Home Products
PO Box 212378
Augusta, GA 30917
706-860-4110
Toll Free: 1-800-451-7007
Fax: 614-792-4092
Frito-Lay
Cathy Dial, Group Manager
7701 Legacy Dr. IA-70
Plano, TX 75024
972-334-5022
Toll Free: 1-800-352-4477
Fax: 972-334-5071
Fruit of the Loom, Inc.
Janet Rosati, Director
Consumer Services
One Fruit of the Loom Drive
Bowling Green, KY 42102-9015
270-781-6400
Fax: 270-781-6400
Email: [email protected]
Fuji Photo Film U.S.A., Inc.
Marianne Salimbene, Manager, Consumer Information Center
1100 King George Post
Edison, NJ 08837
Toll Free: 1-800-800-FUJI (3854)
Fax: 732-857-3487
Fujitsu Computer Products of America
2904 Orchard Parkway
San Jose, CA 95134
408-432-6333
Toll Free: 1-800-626-4686 (tech support)
Fax: 408-894-1709
Fuller Brush Co.
PO Box 1247
Great Bend, KS 67530-0729
316-792-1711
Toll Free: 1-800-523-3794
Fax: 316-793-4523
FWB Software
2722 Gough Street
San Francisco, CA 94123
415-345-4300
Fax: 415-345-4358
Email: [email protected]
Galoob Toys, Inc.
Manager
500 Forbes Blvd.
South San Francisco, CA 94080
415-508-2400
Toll Free: 1-800-934-8697
Fax: 650-952-7084
G.D. Searle and Co. Pharmaceuticals
PO Box 5110
Chicago, IL 60680
847-982-7000
Fax: 847-470-6633
General Electric Co.
For information on GE consumer products and services call:
GE Answer Center service toll free:
1-800-626-2000
General Mills, Inc.
PO Box 113
Minneapolis, MN 55440-1113
Toll Free: 1-800-336-9331 (Bisquick)
Toll Free: 1-800-328-6787 (Betty Crocker)
Toll Free: 1-800-328-1144 (cereals)
Toll Free: 1-800-967-5248 (Yoplait)
Fax: 763-764-8330
General Motors Acceptance Corp. (GMAC)
Customer Relations Manager
3044 West Grand Blvd.
Room AX348
Detroit, MI 48202
Toll Free: 1-800-441-9234
TDD Toll Free: 1-800-TDD-GMAC
The Generra Company
Alan Bobin, President
3920 North 34th Street #300
Seattle, WA 98103
206-728-6888
Fax: 206-467-9326
Genesee Brewing Co., Inc.
445 St. Paul Street
Rochester, NY 14605
716-546-1030
Toll Free: 1-800-SAY-GENNY (729-4366)
Fax: 716-546-5011
Georgia-Pacific Corp.
Packaged Paper Products:
PO Box 105605
Atlanta, GA 30348-5605
Toll Free: 1-800-635-6672 (Consumer Response Center, Papers-imaging and Printing)
Building Products:
2300 Windy Ridge Parkway
Atlanta, GA 30339
404-652-4000
Toll Free: 1-800-BUILD GP (Consumer Response Center, Building Products) (1-800-284-5347)
Gerber Products Co.
Consumer Response
445 State Street
Fremont, MI 49413-1056
Toll Free: 1-800-4-GERBER
Fax: 231-928-2423
Giant Food Inc.
Odonna Mathews, Vice President for Consumer Affairs
PO Box 1804
Department 597
Washington, DC 20013
301-341-4365
TDD: 301-341-4327
Fax: 301-618-4968
Gillette Co.
Ruth Cote, Manager, Consumer Affairs
P.O. Box 61
Boston, MA 02199
617-421-7000
Toll free: 1-800-872-7202
Fax: 617-463-3410
GlaxoSmithKline Consumer Healthcare
Laurie Garvey, Manager, Consumer Information
Consumer Healthcare
100 Beecham Drive
or PO Box 1467 (Zip 15230)
Pittsburgh, PA 15205
412-928-1000
1-800-245-1040
Fax: 412-928-5864
The Glidden Co.
925 Euclid Avenue
Cleveland, OH 44115
216-344-8000
Fax: 216-344-8900
Global Village
1377 Clint Moore Road
Boca Raton, FL 33487
561-997-6227
Toll free: 1-888-417-0555 (current versions of modems)
Toll free: 1-800-336-2009 (customer service)
Fax: 561-523-2546
Golden Grain Co.
4576 Willow Road
Pleasanton, CA 94588
Toll free: 1-800-421-2444
Goldstar (L.G. Electronics)
P.O. Box 6126
Huntsville, AL 35824
256-772-8860
Toll free: 1-800-243-0000
Fax: 800-448-4026
Gordon's Jewelers
A Subsidiary of Zale Corporation
901 West Walnut Hill Lane
Irving, TX 75038-1003
972-580-4924
Fax: 972-580-5286
Gravis
See ACCO Brands Inc.
Greyhound Lines, Inc.
P.O. Box 660362
Dallas, TX 75266-0362
214-849-8000
GTCO Calcomp
Eric Timmons, Vice President
Digitizers & Scanners
14555 North 82nd Street
Scottsdale, AZ 85260
480-948-6540
Toll free: 1-800-458-5888
Fax: 480-443-2254
Email: [email protected]
GTE Corp.
One Stamford Forum
Stamford, CT 06904
Toll free: 1-800-643-0997
Guess? Inc.
Gabby Rios
1444 South Alameda Street
Los Angeles, CA 90021
213-765-3100
Toll free: 1-800-394-8377
Fax: 213-744-0855
Guinness Import Co.
Six Landmark Square
Stamford, CT 06901-2704
203-323-3311
Toll free: 1-800-521-1591
Fax: 203-359-7209
H&R Block, Inc.
Jennifer Freeman, Director of Client Relations
4400 Main Street
Kansas City, MO 64111-9986
816-753-6900
Toll free: 1-800-829-7733
Fax: 816-932-1800
Hain Food Group
16007 Camino del Rey Cantera
Irwindall, CA 91706-7811
Toll free: 1-800-265-6453
Hallmark Cards, Inc.
Manager of Consumer Affairs
P.O. Box 419580
2501 McGee Avenue
Kansas City, MO 64141-9580
816-274-5111
Toll free: 1-800-425-6275
Toll free: 1-800-425-5627
Hanes and Hanes Her Way Underwear (Division of Sara Lee Corp.)
Carol Tucker, Manager
Consumer Services
PO Box 3013 (Zip 27102)
or 475 Corporate Square Drive
Winston-Salem, NC 27105
1-800-994-4348
Fax: 336-519-4226
Hanes Hosiery (Division of Sara Lee Corp.)
Carol Brown, Manager, Consumer Relations
PO Box 225
401 Hanes Mill Rd
Winston-Salem, NC 27105
Toll free: 1-800-342-7070
Fax: 336-519-2154
Hartz Mountain Corp.
400 Plaza Drive
Secaucus, NJ 07094
201-271-4800
Hasbro, Inc.
Consumer Affairs Department
P.O. Box 200
Pawtucket, RI 02862
Toll free: 1-800-242-7276 (Headquarters)
Toll free: 1-800-255-5516
Fax: 401-431-8082
Email: [email protected]
Heinz Frozen Foods
P.O. Box 10
Boise, ID 83707
Toll free: 1-800-892-2401
Heinz U.S.A.
Manager
P.O. Box 57
Pittsburgh, PA 15230
412-237-5740
Fax: 412-237-4230
Helene Curtis
Consumer Services
800 Sylvan Avenue
Englewood Cliffs, NJ 07632
Toll free: 1-800-621-2013
Toll free: 1-800-782-8301
Hershey Food Corp.
Mindy Soloman, Supervisor
100 Crystal A Drive
Hershey, PA 17033
717-534-6799
Hertz Corp.
Jeff Hauser, Manager
225 Brae Blvd.
Park Ridge, NJ 07656
201-307-2000
Toll free: 1-800-654-3131 (reservations)
Fax: 201-307-2928
Hewlett-Packard Co.
Francesca Rude, Customer Advocacy Manager
P. O. Box 10301
Palo Alto, CA 94303
650-857-1501
Fax: 650-813-3254
E-mail: [email protected]
Hillshire Farm & Kahn's
Consumer Affairs - Sara Lee Corp
3241 Spring Grove Avenue
PO Box 25111
Cincinnati, OH 45225
Toll free: 1-800-328-2426
Fax: 513-853-1626
Hilton Hotels Corp.
Bill Brooks, Vice President
9336 Civic Center Drive
Beverly Hills, CA 90210
310-278-4321
Fax: 310-205-4437
E-mail: [email protected]
Home Depot, Inc.
Steve Sapsford, Manager
2455 Paces Ferry Road, NW
Atlanta, GA 30339
770-433-8211
Toll free: 1-800-553-3199
Fax: 770-384-3440
Home Shopping Network
One HSN Drive
St. Petersburg, FL 33729
727-872-1000
Toll free: 1-800-284-3900
Fax: 727-572-8854
Hometouch Mortgage
Daniel Thiel, Vice President
333 W. Wacker Drive Ste 1410
Chicago, IL 60606
312-263-4663
Toll free: 1-888-824-4663
Fax: 877-325-4663
E-mail: [email protected]
Hoover Co.
Larry Calder, Manager of Consumer Response Center
101 East Maple
North Canton, OH 44720
330-499-9499
Toll free: 1-800-944-9200
Fax: 330-497-5065
Hormel Foods Co.
Rochelle Kroc, Manager of Consumer Response
Consumer Affairs
One Hormel Place
Austin, MN 55912-9989
507-437-5032
Toll free: 1-800-523-4635
Fax: 507-437-9852
E-mail: [email protected]
Howard Johnson, Inc.
3400 NW Grand Avenue
Phoenix, AZ 85017
602-264-9164
Fax: 602-264-7633
Huffy Bicycle Co.
Consumer Relations
401 Pleasant Valley Drive
Springboro, OH 45060
Toll free: 1-800-872-2453
Fax: 513-704-5980
Humana Inc.
500 West Main Street
P.O. Box 1438
Louisville, KY 40201-1438
502-580-1000
Toll free: 1-800-664-4140
Hunt-Wesson, Inc.
See Orville Redenbacher
Hyatt Hotels & Resorts
John Romano, Director, Quality Assurance
200 West Madison Street
30th Floor
Chicago, IL 60606
312-750-1234
Toll free: 1-800-228-3336
Fax: 402-593-5151
IBM Computers
1500 Riveredge Parkway
Atlanta, GA 30328
919-517-2480
770-858-5980
Toll free: 1-800-426-7763 (PC help center)
Toll free: 1-800-426-4968 (customer service)
Fax: 770-644-5530
IBM International Support Center
New Orchard Road
Armonk, NY 10504
Toll free: 1-800-IBM-4YOU (426-4968)
TDD/TTY toll free: 1-800-426-4832
Fax: 520-799-4541
E-mail: [email protected]
Improvements (Division of Hanover Direct, Inc.)
23297 Commerce Park
Beachwood, OH 44122
Toll free: 1-800-642-2112 (customer service)
Fax: 513-704-5980
Inglenook Vinyards
Consumer Relations
12667 Road 24
Madera, CA 93639
Toll free: 1-800-726-4422
Intel
1900 Prairie City Road
Folsom, CA 95630
916-377-7000 (switchboard)
916-356-8080
Toll free: 1-800-628-8686 (technical support and information)
Fax: 1-800-525-3019 (fax back); 916-356-6660
International Dairy Queen, Inc.
Dean Peters, Communications Department Manager
P.O. Box 39286
7505 Metro Blvd.
Minneapolis, MN 55439-0286
612-830-0200
Fax: 612-830-0480
Iomega
1821 West Iomega Way
Roy, UT 84067
801-778-1000 (headquarters)
801-778-5875 (technical support, 8-12 MST)
801-629-7629
Toll free: 1-800-450-5522
Toll free: 1-888-4-IOMEGA (446-6342)
Fax: 801-779-5632