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Safeway Inc.
Debra Lambert, Public Affairs Director
5918 Stoneridge Mall Road
Pleasanton, CA 94588-3229
925-467-3000
Saks Fifth Avenue
Don Harrison, Manager of Corporate Customer Relations
12 East 49th Street
3rd Floor
New York, NY 10021
212-940-5027
Toll free: 1-800-239-3089
Fax: 212-940-5031
Samsonite Corporation
Toll free: 1-800-262-8282 (Samsonite, Lark, American Tourister)
Samsung Electronics America
Customer Service
1 Samsung Place
Ledgewood, NJ 07852
973-691-6200
Toll free: 1-800-SAMSUNG
Toll free: 1-800-726-7864
Fax: 973-691-6201
Sanyo Fisher Co.
1411 West 190th St., #700
Gardena, CA 90248
Toll free: 1-800-421-5013
E-mail: [email protected]
Sara Lee Corp
Carol Brown, Manager, Consumer Relations
Leggs Products, Inc.
PO Box 450
401 Hanes Mill Rd
Winston Salem, NC 27105
Toll free: 1-800-925-3447
Fax: 336-519-2207
E-mail: [email protected]
Sara Lee Corp
See Just My Size Panties, Hanes and Hanes Her Way Underwear, State Fair Foods, Inc., Hanes Hosiery, L'eggs Products, Bali, Just My Size Clothing
Sargento Foods Inc
Consumer Affairs
One Persnickety Place
Plymouth, WI 53073
920-893-8484
Toll free: 1-800-243-3737
Fax: 920-893-8399
S.C. Johnson and Son, Inc.
Diane M. Schuebel, Director
1525 Howe Street
Racine, WI 53403
414-260-2000
Toll free: 1-800-558-5252
Fax: 414-260-4805
Schering-Plough HealthCare Products, Inc.
Don Levine, Director, Product Safety & Consumer Relations
3030 Jackson Avenue
Memphis, TN 38151-0001
901-320-2998
Toll free: 1-800-842-4090
Fax: 901-320-2954
The Scotts Company
Edward Billmaier, Director, Consumer Services
14111 Scottslawn Rd
Marysville, OH 43041
Toll free: 1-800-543-8783
Scotts Miracle-Gro Products, Inc.
Rose Zosuls
800 Port Washington Blvd.
Port Washington, NY 11050
516-883-6550
Toll free: 1-800-645-8166
Fax: 516-883-6563
Scudder Kemper Investments, Inc.
345 Park Avenue
New York, NY 10154
Toll free: 1-800-225-5163
Seagate Technology, Inc.
920 Disc Drive
Scotts Valley, CA 95066
405-936-1200 (customer service)
Toll free: 1-800-732-4283 (technical support)
Fax: 405-429-6356
Sealy Mattress Manufacturing Co.
1 Office Parkway
Trinity, NC 27370
336-861-3500
SeaPak
See Rich-Seapak Corporation
Sears Merchandise Group
National Customer Relations Manager
3333 Beverly Road
731-CR
Hoffman Estates, IL 60179
847-286-2500
Toll free: 1-800-549-4505
Fax: 800-427-3049
SEIKO Corporation of America
1111 MacArthur Blvd.
Mahwah, NJ 07430
201-529-5730
201-529-3316 (service & repair)
Fax: 201-529-1548
E-mail: [email protected]
Seiko Instruments USA
1130 Ringwood Court
San Jose, CA 95131
408-922-1917
Fax: 408-922-1959
Sempra Energy
Customer Service
101 Ash Street
San Diego, CA 92101-3017
Toll free: 1-877-273-6772
E-mail: [email protected]
Serta, Inc.
325 Spring Lake Drive
Itasca, IL 60143
630-285-9300
Toll free: 1-800-426-0371
Fax: 630-285-9330
Sharp Electronics Corp.
Dorothy Scott, National Manager
1300 Naperville Drive
Romeoville, IL 60446
Toll free: 1-800-237-4277
The Sharper Image
650 Davis Street
San Francisco, CA 94111
Toll free: 1-800-344-5555
Fax: 415-391-1584
Shell Oil Co.
P.O. Box 2463
Department 210
Houston, TX 77252-2463
Toll free: 1-800-248-4257
Fax: 713-241-0581
Sherwin-Williams Co.
Paint Stores Group
101 Prospect Avenue, NW
Cleveland, OH 44115-1075
216-566-2151
Toll free: 1-800-4SHERWIN (474-3794)
Fax: 216-566-1660
E-mail: [email protected]
Shoney's Inc.
1717 Elm Hill Pike
Nashville, TN 37210
615-391-5201
Toll free: 1-800-522-9200
Fax: 615-231-1604
Showtime Networks Inc.
Nancy Glauberman, Senior Vice President
1633 Broadway
17th Floor
New York, NY 10019
212-708-1600
Fax: 212-708-1212
Simmons Company.
Deborah L. Slaughter, Manager Customer Assistance
P.O. Box 2768
Norcross, GA 30091-2768
770-798-9660
Fax: 770-613-5539
Simon and Schuster
Rick Bates, Vice President
200 Old Tappan Road
Old Tappan, NJ 07675
201-767-5000
Fax: 201-767-4017
E-mail: [email protected]
Simple Technology
3001 Daimler Street
Santa Ana, CA 92705
Toll free: 1-800-847-4675
The Singer Corporation
Becky Marshall, Manager
4500 Singer Road
Murfreesboro, TN 37129
Toll free: 1-800-474-6437
Slim-Fast Foods Co.
777 South Flagler Drive
West Tower, Suite 1400
West Palm Beach, FL 33401
561-833-9920
Fax: 561-223-1248
Smith Barney
388 Greenwich Street
20th Floor
New York, NY 10013
212-816-6000
Fax: 212-723-2184
Snapper, Inc.
535 Macon Road
McDonough, GA 30253
770-954-2500
770-957-9141
Fax: 770-957-7981
Snapple Beverages
333 West Merrick Road
Valley Stream, NY 11580
Toll free: 1-800-Snapple (762-7753)
Sonesta International Hotels Corp.
Steffanie Sonnabend, President
200 Clarendon Street
Boston, MA 02116
617-421-5451
Toll free: 1-800-SONESTA (reservations)
Fax: 617-927-7649
Sony Corp. of America
Consumer Information Service Center
Sony-CISC
12451 Gateway Blvd
Fort Myers, FL 33913
941-768-7600
Toll free: 1-800-222-7669
Fax: 941-768-7790
Southwest Airlines
Jim Ruppel, VP Consumer Relations & Rapid Rewards
Love Field
P.O. Box 36647
Dallas, TX 75235-1647
214-792-4223
TDD toll free: 1-800-435-9792 (reservations) Spanish 1-800-826-6667
Fax: 214-792-5099
Spalding Sports Worldwide/Top Flite Professional Golf
Manager
425 Meadow Street
P.O. Box 901
Chicopee, MA 01021-0901
413-536-1200
Toll free: 1-800-225-6601
Fax: 413-322-2673
Speigel Catalog, Inc.
John Jelinek, Divisional Vice President, Customer Relations
3500 Lacey Road
Downers Grove, IL 60515-5432
630-769-2311
Toll free: 1-800-345-4500 (catalog orders)
Toll free: 1-800-474-5555 (customer service)
Fax: 630-769-2490
Spencer Gifts, Inc
6826 Black Horse Pike
Egg Harbor Township, NJ 08234
609-645-3300
Toll free: 1-800-762-0419
Springs Industries Inc. Springmaid/Performance
787 7th Avenue
New York, NY 10019
212-903-2100
Toll free: 1-800-537-0115
Fax: 212-903-2115
Sprint
James Thomas
1603 LBJ Freeway, Suite 300
Dallas, TX 75234
972-405-6100
Toll free: 1-800-347-8988
Fax: 972-405-6114
Stanley Hardware (Division of the Stanley Works)
Jack Gauthier, Marketing Manager
480 Myrtle Street
New Britain, CT 06050
860-225-5111
Toll free: 1-800-622-4393
State Fair Foods, Inc. (Division of Sara Lee)
Consumer Affairs
3900 Meacham Blvd
Haltom City, TX 76117
817-427-7700
Toll free: 1-800-294-3247
Fax: 817-427-7777
Email: [email protected]
State Farm Mutual Automobile Insurance Co.
One State Farm Plaza
Bloomington, IL 61710
309-766-7870
Stokley USA, Inc.
250 East 5th St.
Cinncinati, OH 43202
Toll free: 1-800-872-1110
Fax: 414-569-3760
Stop & Shop Supermarket Co., Inc.
Terry Vandewater, Director, Public Affairs
P.O. Box 1942
Boston, MA 02105
Toll free: 1-800-767-7772
Fax: 617-770-6033
Storage Dimensions
1656 MacArthur Blvd.
Milpitas, CA 95035
408-954-0710
Fax: 408-944-1200
Sunbeam/Oster Household Products
P.O. Box 948389
Orlando, FL 32794-8389
Toll free: 1-800-597-5978
Fax: 1-800-478-6737
Sunset Magazine
P.O. Box 56656
Boulder, CO 80322
Toll free: 1-800-777-0117
Fax: 303-661-1994
Swatch Watch USA
Doug Williams
1817 William Penn Way
Lancaster, PA 17604
717-394-7161
Fax: 717-399-2211
Swingline
See ACCO Brands Inc.
The Swiss Colony, Inc
Customer Service
1112 Seventh Avenue
Monroe, WI 53566
608-324-4000
Toll free: 1-800-544-9036
Fax: 608-242-1001
E-mail: [email protected]
Symantec Corporation
20330 Stephens Creek Blvd
Cupertino, CA 95014
408-253-9600
Toll free: 1-800-441-7234
Fax: 541-984-8020 (customer service; 175 W. Broadway, Eugene, OR 97401)
3M
3M Center
Building 225-1S-15
St. Paul, MN 55144-1000
651-737-6501
Toll free: 1-800-364-3577 (3M HELP)
Toll free: 1-800-713-6329 (Fax)
Fax: 651-737-7117
Talbots
175 Beal Street
Hingham, MA 02043
781-749-7600
Toll free: 1-800-992-9010
Toll free: 1-800-TALBOTS
Toll free: 1-800-533-3201
TDD toll free: 1-800-624-9179
Fax: 781-741-4136
Tampax, Proctor & Gamble
P.O. Box 599
Cinncinati, OH 45301
Toll free: 1-800-523-0014 (Procter & Gamble consumer relations service)
Fax: 800-289-3510
Tandy Corp./Radio Shack
Lucille Frey, Director
600 One Tandy Center
Fort Worth, TX 76102
Toll free: 1-800-843-7422
Fax: 817-390-3292
E-mail: [email protected]
Target Stores
33 South 6th Street
P.O. Box 1392 CC-48C
Minneapolis, MN 55440
612-304-6000
TDD/TTY toll free: 1-800-347-5842
Fax: 612-304-4996
Teac America
7733 Telegraph Road
Montebello, CA 90640
323-726-0303
Fax: 323-727-7621
Teledyne Water Pik
1730 East Prospect Road
Fort Collins, CO 80553-0001
970-484-1352
Toll free: 1-800-525-2774
Fax: 970-221-8298
Teleflora
11444 West Olympic
4th Floor
Los Angeles, CA 90064
310-231-9199
Toll free: 1-800-421-2815
Fax: 800-232-3811
Tenneco, Inc.
500 North Field Drive
Lake Forest, IL 60045
203-863-1000
Fax: 203-862-1914
Tetley USA Inc.
Jessica Pfalzgraf, Consumer Affairs Department
P.O. Box 856
100 Commerce Drive
Shelton, CT 06484-0856
203-929-9200
Toll free: 1-800-728-0084
Toll free: 1-800-732-3027
Fax: 203-926-0876
Texas Instruments, Inc.
Consumer Relations
7839 Churchill Way MS3962
Dallas, TX 75251
972-917-8324 (technical support)
Toll free: 1-800-842-2737
Fax: 972-917-0747
Thermo Quest
Lou Urschel, Director of Quality Service
Forma Scientific Division
PO Box 649
Nillcreek Road
Marietta, OH 45750
740-373-4763
Toll free: 1-800-848-3080
Fax: 740-568-5712
Thompson's Co. (Division of Sherwin-Williams)
Midland Bldg 101 Prospect Ave., NW
P.O. Box 647
Cleveland, OH 44115
Toll free: 1-800-647-9365 (customer service)
Thrifty Rent A Car System, Inc.
Myra Golden, Manager
5310 East 31st Street
Tulsa, OK 74135
1-800-334-1705
Fax: 918-669-2060
E-mail: [email protected]
Time Inc.
3000 University Center Drive
Tampa, FL 33612
813-979-6105
Toll free: 1-800-541-1000
Fax: 813-979-6615
Time Warner Inc.
75 Rockefeller Plaza
New York, NY 10019
212-484-8000
Timex Corp.
P.O. Box 2740
Little Rock, AR 72203-2740
501-370-5781
Toll free: 1-800-448-4639
Fax: 501-370-5747
TJX Companies (T.J. Maxx)
770 Cochituate Road
Framingham, MA 01701
508-390-1000
Toll free: 1-800-926-6299
Tone Brothers, Inc.
Producers of Tone's, Durkee, Spice Islands, French's, Dec A Cake and Dromedary Products
2301 S.E. Tone's Drive
Ankeny, IA 50021
515-965-2711
1-800-247-5251
Fax: 515-965-2800
E-mail: [email protected]
Tonka Products (Division of Hasbro, Inc.)
P.O. Box 200
Pawtucket, RI 02861-0200
Toll free: 1-800-255-5516
Fax: 401-727-5901
Tops Friendly Market, Ohio Division
Susan Alcorn, Manager, Promotions
17000 Rockside Road
Maple Heights, OH 44137-4390
216-518-6720
Fax: 216-518-6022
The Toro Co.
Don St. Dennis, Director
8111 Lyndale Avenue South
Bloomington, MN 55420
612-888-8801
Toll free: 1-800-348-2424 x4001
E-mail: [email protected]
Toshiba America
82 Totowa Road
Wayne, NJ 07470
Toll free: 1-800-631-3811
E-mail: [email protected]
Totes/Isotoner
Helen Baur, Consumer Affairs Manager
9655 International Boulevard
Cincinnati, OH 45246-5658
513-682-8200
Fax: 513-682-8606
E-mail: [email protected]
Tourneau, Inc.
3 East 54th Street
3rd Floor
New York, NY 10022
212-758-3265
Toll free outside NY: 1-800-223-1288
Toys "R" Us
Susan Boche, Director
Guest Relations
461 From Road
Paramus, NJ 07652
201-262-7800
Toll free: 1-888-243-6337
Fax: 201-599-8992
Trane/CAC, Inc.
6200 Troup Highway
Tyler, TX 75707
903-581-3200 (residential)
608-787-2000 (commercial)
TRANS UNION, LLC
Regional Consumer Relations Center - East
2 Baldwin Place
Crum Lynne, PA 19022
610-546-4600
Fax: 610-546-4605
TRANS UNION, LLC
Regional Consumer Relations Center - West
1561 East Orangethorpe
Fullerton, CA 92631
TRANS UNION, LLC
Consumer Relations
PO Box 1000
Chester, PA 19022
Toll free: 1-800-888-4213
Trans World Airlines, Inc.
Susan Ahl, Staff Vice President
1415 Olive Street, Suite 100
St. Louis, MO 63103
314-589-3600
TDD toll free: 1-800-421-8480 (reservations)
Fax: 314-589-3626
The Travelers Companies
Consumer Affairs
One Tower Square 4GS
Hartford, CT 06183-9079
860-277-0111 (switchboard)
860-954-2382
Fax: 860-954-3956
Tripp Lite
Office of Consumer Affairs
111 W. 35th Street
Chicago, IL 60609
773-869 1234
773-869-1111
Fax: 773-869-1351
E-mail: [email protected]
TruServ Corporation
8600 West Bryn Mawr
Chicago, IL 60631-3505
773-695-5000
Fax: 773-695-5184
Tupperware
P.O. Box 2353
Orlando, FL 32802-2353
Toll free: 1-800-858-7221 (Referral Center)
Fax: 407-847-1897
Turtle Wax, Inc.
Patricia Arvidson, Consumer Affairs Supervisor
5655 West 73rd Street
Chicago, IL 60638-6211
708-563-3600
Toll free: 1-800-805-7695
Fax: 708-563-4302
TV Guide
Four Radnor Corporate Center
100 Matson Ford Road
Radnor, PA 19088
610-293-8500
Toll free: 1-800-866-1400
Fax: 610-687-6965
TXU
TXU Electric and Gas Company
1601 Bryan Street
Dallas, TX 75201-3401
972-791-2888
Toll free: 1-800-242-9113
Toll free: 1-800-460-3030
Toll free: 1-800-468-3388
Fax: 1-800-232-9448
Tyson Foods
Willie Barber, Manager
P.O. Box 2020
Springdale, AR 72765-2020
501-290-4714
Toll free: 1-800-233-6332
Fax: 501-290-7930
E-mail: [email protected]