Mr. Robert H. Benmosche
Chief Executive Officer
MetLife
200 Park Avenue
New York, New York  10017

Dear Mr. Benmoshe:

Last September, your subsidiaries, SSR Realty Advisors ("SSR") and Metric Property
Management ("MPM"), purchased the Northgate Heights apartment complex in Waltham,
Massachusetts and proceeded to hike rents by 30% to 50%.  To make matters worse, 
tenants unable to pay these unconscionable increases were given as little as 60 
days notice to vacate.  These actions have forced many people, including numerous
retirees and people on fixed incomes,  to  leave their homes...homes they had been
living in for many years.  This is extremely ironic - SSR's Apartment Value Fund
purchased Northgate Heights for the purpose of enhancing the financial well being
of retired people.  To add insult to injury, the MPM staff on the property has 
harassed tenants, threatening them with eviction and damage to  their credit rating.

For the last six months, the Northgate Heights Tenants Association had been asking
for a meeting with SSR to discuss ways in which to reach an amicable agreement to
this situation.SSR ignored all requests, saying that they'd rather meet with people
individually.  It took a public rally and a Resolution from the Waltham City Council
to bring SSR to the negotiating table.  They met on May 18th, at which time the 
Tenants Association proposal (their third offered to SSR) for a schedule of graduated
increases was flatly rejected.  A second meeting took place on May 21st and, during
that meeting, the Tenants Association was told that their latest proposal was 
rejected. The SSR lawyer said that these meetings were not negotiations and that 
his client considers the tenants at Northgate Heights nothing more than "an income 
stream." 

I am appalled that a corporation like MetLife would allow this to happen to good,
honest, hard-working people and call on you, Mr. Benmoshe, as Chief Executive Officer
of MetLife, to put an end to this terrible treatment of the citizens of Northgate 
Heights.  One telephone call from you will force SSR/MPM to reach an amicable 
agreement with the tenants at Northgate.MetLife, SSR and MPM cannot be allowed to
treat human beings so callously and destroy our community.  I am sure MetLife 
would like to be known for their compassion in dealing with its customers.  I 
don't think you wish to be portrayed as the company that has destroyed the Northgate
Heights community just to serve the bottom line.  

Sincerely,