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We're always here to help you. However
before you contact us, please see if your question is one of
the most frequently asked questions. If you don't get an
answer to your question on this page, please
send us an email
How do I join Windows Casino as an
Affiliate?
It's easy! All you need to do is
fill
out the form
provided, hit submit, and then cut and paste the links
necessary to have your traffic counted! Also please note
your unique Affiliate ID number in yellow, above the link
boxes.
Where are your Terms and Conditions?
Our terms and conditions contain vital
information regarding our policies, our payout frequency and
procedure.
Click here to read our terms and
conditions.
What if I'm unable to locate my
Affiliate ID or password?
No problem! Just send an email to
[email protected] with the full name on the
account. Please include this, as it's needed to locate your
needed information. For security reasons we will not give
out passwords unless you include your name and address.
I lost the links, where I have to
send my traffic. Can I get them again?
Please enter your affiliate ID and we
will give you your exact links:
Where do I find your banners, text
links, and promotionals that I can put on my site?
For banners click
here
For text links click
here
For promotionals click
here
How do I place banners on my site?
After you've located the banner you
prefer, just right click on the banner, and click "save
picture as", then upload this to your site.
Where do I go to check my
statistics?
Please go to
here
You'll need your Affiliate ID# and password to log in.
Why don't you display the chargebacks
and fraud on the statistics page?
We receive our chargeback report via
email from our credit card processing companies once a month
via email. The various processing companies don't have
access to our casino backend and they can only manually
relay this information to us. That's why this data is not
displayed on the statistics.
What are reserves?
Reserves are 15% of all deposits
withheld by our credit card processing companies to cover
future losses or fraud. Just like it's held back from us for
six months, we hold it back from our affiliates to cover
losses or fraud on their account. For example if you have
$1000 in deposits $150 will be held in reserves. Just like
we split 50% of the profit with you, we split the reserve
with you as well. $75 will be held for six months. This is
not a deduction from your payment. THIS IS YOUR MONEY! It
will be released to you in six months.
When do I collect my reserves?
Reserves are held for six months. For
example your January resereves will be added to your July
commission.
Where do I find definitions for
the Stats categories?
Click
here
for an explanation of the statistics
When do you send out Webmaster
payments?
Payments are processed and sent by the
15th of every month, for the previous month's activity. For
example, January's commission will be sent by February 15th.
Please keep in mind that since checks being sent from
overseas sometimes it may take 5-10 work days before you get
your check.
How are Webmaster payments sent?
Payments are sent by registered mail.
Payments are issued in USD checks.
Is there a minimum amount for
Webmaster payments?
Yes, we hold all payments that are
under $20.00 USD until the total reaches $20.00, then you'll
receive a payment. You will still receive a statement as an
attachment to an email.
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