Responsible for development of new service offerings. Successfully launched Site Management Services, Systems Amendment Services, Infrastructure consulting Services, System View SiteManager Services, and the IBM Advanced Connectivity System.

Currently, as business owner for EPS, is responsible for establishing the business processes, developing the market, crafting the contracts, making the deals, and exploiting the channels to deliver the offering successfully.

IBM Hundred Percent Club for 1989, 1990, 1992, 1993, 1994, 1998

IBM Golden Circle for 1993.

Consistently overachieved on sales targets: 1993: 180% overachievement, 1994: 170% overachievement. 1998: Grew the NWS ASEAN business revenue by 265% over 9 months of taking over the business.

IBM Worldwide Team Award 1997. For significant contribution to win and deliver Electronic Procurement Services for the Singapore Government.

Took over the Network Outsourcing business for ASEAN in March 1998. Over the next 9 months, led the regional team to grow the business from US$4.7M p.a. to US$12.5M p.a. Led team to win US$47M worth of contracts during tenure as Business and Offering Manager.

Built, maintained and own the Market and Business Plan for NWS. Responsible for P&L for the entire ASEAN business. Responsible for building the team and infrastructure to support the explosion of business growth.

Opened significant marketplace in the Singapore Government and Industries. Led team to win 6,000 seats in the NCB EASE projects. Won the Haliburton Asia global project. Won the Singapore Airlines desktop outsourcing deal (5,000 seats) against incumbent. Won General Motors against very stiff competition. Won Exxon in Thailand against the face of severe economic crisis.

1999: Current focus is to open the Philippines marketplace and tasked to achieve a year to year growth of 4500%. Currently leading the Filipino team to engage and win several multi million dollar deals. Leading in establishing the business culture in the Philippines, and building the infrastructure to be able to support large customers with high service levels.

Started the IBM Electronic Procurement Business. An ERP service offering, this was offered and awarded by the Singapore Government to IBM. Built the business model, and led in Sales effort to close more than 8 large Government Ministries as buyers and close to 300 suppliers in an EDI supply chain service.

Presented "Electronic Procurement - The Singapore Government Experience" in the IBM Japan Fair. The presentation was very well received amongst the 80,000 attendees of the fair, which was held in Makuhari Messe, Tokyo from June 11 to 13, 1997.

Led team to successfully negotiate the very complex Electronic Procurement Service contract, bringing together IBM legal officers and the Singapore Government Attorney General's Chambers to agreement on the terms and conditions.

Led team to draw out process, and run the administration services required for the Electronic Procurement Services to run as required under contract. This included the billing system and contract administration. Currently owns this process and responsible for improvements and enhancements.

Organised, presented and led a team which ran 8 seminars, to a collective audience of more than 2000 people, on Electronic Procurement Service. Also led a team of telemarketers to followup after the seminars, to close more than 120 accounts within 3 months.

Deutsche Bank Asia Pacific. Appointed as IT Principal Consultant leading a group of IT and building trade consultants to construct and move the Asia Pacific Computer Center into a new installation comprising of 4,000 square feet of computer machine rooms, and 3,000 square feet of interior office space. Scope includes architectural, interior design, mechanical and electrical design, automation, and turnkey construction of the new site.

Swiss Bank Corporation, Singapore. Appointed as IT Principal Consultant leading a group of IT and building trade consultants to construct and move the Singapore Branch office into a new installation comprising of 10,000 square feet of Technology space. Scope includes mechanical and electrical design, automation design, telecommunications systems design and coordination of the relocation activities.

Nord Deutsche Landesbank Girozentrale. Appointed as Principal Technology Consultant to set up a new branch office for the Bank at DBS Tower2. Services rendered includes the design and implementation of the LAN, the WAN, and the Dealing System network, design and construction of a Computer/Network Center, design and procurement of dealing room systems, information systems feeds (Reuters, Telerate, Bloomberg), telexes, facsimile machines, LAN and WAN, token ring cabling for 85 workstations.

Westin Stamford Westin Plaza. Was member of the team who successfully marketed and installed a significant $10,000,000 contract for Systems Integration to fully automate the front office and back office of the hotel. Was directly involved in the implementation of the 1,000 node IBM Cabling System (Type 1) network.

Caltex House. Appointed as IT Infrastructure Consultant and led in the design, tendering and implementation of telecommunication and datacommunications systems involving 1100 data/voice points in a structured cabling system and a computer room. Design utilizes Category 5 UTP cables, fibre optic backbone and multi-hub, multi-patching system.

Bayerische Vereinsbank. Appointed as Principal Technology Consultant to set up a new branch office for the Bank at Finlayson Green. Services rendered includes the design and implementation of the LAN, the WAN, and the Dealing System network, design and construction of a Computer/Network Center, LAN and WAN, token ring cabling for 85 workstations.

AMP Plant 3. Appointed as IT Infrastructure Consultant and led in the design, tendering and implementation of 900 data/voice points in a structured cabling system. Design utilizes IBM Type 2 cables, fibre optic backbone and multi-hub, multi-patching system. The system also takes advantage of the reconfiguration flexibility of the AMP Communication Outlets. Consulted with client at all stages of design through implementation.

Singapore Turf Club. Led in the design and construction of the Singapore Turf Club Data Center and Premise Cabling plant. Constructed 4500 square feet of machine rooms & 2000 square feet of office area. Supplied and installed Genset, UPS, electrical distribution system, systems furniture and custom built furniture, raised flooring, air conditioning, builder's work, fibre optic cabling system and IBM Type 1 cabling system. Also led in the implementation of the mobile betting system, and the telecommunications.

Central Provident Fund Board. Led marketing team to formulate, strategise and plan for major relocation project. The relocation involves using a Recovery Center for contingency, migration of a significant and high availability network, and coordination of mullet-vendor equipment movement. Available to perform team as technical advisor and consultant throughout entire project to successful completion.

Business Management

Led in the marketing, design and construction of the following turnkey projects:

Data Center construction: SNS Data Center, NUH Data Center, SSDS Data Center, Singapore Telecom Geylang Exchange Data Center, Bukit Turf Club, Bank of America, KredietBank N.V., Keppel Bank, Singapore Petroleum Company.

Premise Cabling: Fuji Photo Singapore, Bayerishce Vereinsbank AG, Sony Singapore, The American Club, Singapore Telecom Telecenter, Bucket Turf Club, Westin Stamford Westin Plaza Hotel, KredietBank N.V., Singapore Petroleum Company, Elections Department.

Data Center monitoring and control system: Ministry of Foreign Affairs, Ministry of Home Affairs (initial installation and subsequent upgrades), Ministry of Education, Bucket Turf Club, Registry of Vehicles, Banque Indosuez, Singapore Bus Services, Bank of America, Deutsche Bank APCC, Keppel Bank, Singapore Airlines.

Responsible for business management of the following products: IBM Electronic Procurement Service; Computer Room air-conditioning, Data Chillers, Raised Flooring, Standby Generators, Uninterruptable Power Supply, Electrical Distribution Systems, Hazard Detection and Protection systems (for e.g. Clean Agent Fire Extinguishing, Smoke Detection Systems, Leakage Detection, etc), Environmental Management Systems, IBM Advanced Connectivity Series, Audio Visual and Presentation products.