Tunis.  Hammamet . Sousse . Monastir . Djerba .
	ICG - Transport

Our Incoming structure in Tunisia is a travel agency which exsists since 1991; specialised  in Transport .

It is directed by a proffessional well -experienced managers ; who provide their ability and skillfulness at the service of their clients 

THE HUMAN RESOURCES
 The human resources is one of the priorities of our travel agency .Most of the stuff is formed in foreign countries (U.K,GERMANY ;&USA) and they have acquired good experience through thier work in the most prestigious travel agencies and hotels in Tunisia.They have joined the theory with the practice to devolep a certain level of " KNOW HOW ".

The stuff :
The stuff is made up of :
*General manager 
*Operation manager 
*Sales manager.
*Product manager.
*Financial manager.
*Computer operator.

Reservation department
· Reservation chief .helped by 3 reservation agents .
Transport department :
· Transport chief ;helped by 4 assistants ; 7 drivers .
Guiding department.
*chief guides +6 guides .2 English speaking +2 Polish speaking +1 Japonese +1Germain.
Notice :most of the guides are multi-lingual.

Branch offices .
* Tunis office :
Regional director .helped by 2agents.

* Hammamet :
Regional director .helped by 2 agents .

*Sousse

Regional director .helped by 2 agents 

* Djerba :
Regional director ; helped by 4agents.

CREDIBILITY .
Credibility with the local hotels and with the foreign travel agencies is the backbone of our firm ;with our 24000 guest per year we have devoloped a good and strong parternership with the local hotels as well as with the foreign Touroperators .

SERVICE QUALITY.
We have put emphasis on the quality of service ; and to facilitate our task we set a very efficient software in the different departments of our travel agency .we have also introduced the internet solution to be update and we have connected our program to the different offices 
In the different touristic areas in tunisia in order to be able to control the level of our service quality.

EQUIPMENTS.
To give new blood to our travel agency we have acquired 3 new buses with 55 seats each.& 10 new 4WD TOYOTA (landcruiser ) and Microbuses MERCEDES with 11 seats each.