Resume
Luis Salvatierra
201-d Wadsack Drive
Norman, OK 73072
(405) 325-9825
OBJECTIVE:
To work in a position that allows me to utilize my technical skills as well as my human relations abilities
in helping people to solve problems.
EDUCATION:
University of Oklahoma, OU College of Business
Majoring Management Information Systems
University of Louisiana at Lafayette, ULL Lafayette, Louisiana
Majoring Petroleum Engineering / fall 1998 to Spring 2000
University Mariano Galvez de Guatemala, UMG Guatemala City, Guatemala
Majoring International Business / From 1996 to 1998
University Mariano Galvez de Guatemala, UMG Guatemala, Guatemala City
Majoring Management / From 1993 to 1995
Centro de Estudios Diversificados, CED High School Education with Computer Science Background
Diploma, November 1991
PROFESIONAL
EXPERIENCE:
10/97 - 05/98
Manager and Programmer Assistant
Assembled, repaired and operated Computers. Taught various programs in Windows 95/98 Environment.
SOFGATES Computers Company
06/95 - 09/97
Customer Service Manager
Managed and supervised all Customers Sevices by phone and person-to-person, supervised 9 people.
MULTICREDIT-VISA, S.A.
01/95 - 04/95
Programmer Assistant
Assisted a System Analyst in the realization of a system for Accounting, Inventory and Sales.
HACIENDA REAL RESTAURANT
02/92 - 12/94
Teller.
Customer Service Department
BANCO DEL QUETZAL, S.A.
08/93 - 12/96
Programmer Assistant
Controlled and organized the Income and Outcome Balance by project.
CONSTRUCORA PIRAMIDE, Inc.
OTHER EXPERIENCE:
07/91 - 10/91
Programmer Assistant
Ministry of Agriculture
06/91 - 11/91
Computer Instructor, Volunteer work
Colegio el Eden
04/95 - 08/95
Choral participation at University Mariano Galvez, UMG
BANKING EDUCATION CERTIFICATION:
Customer Service over the phone - Association of Managers of Guatemala, 1996
VISA around the world - VISA International, 1996
Total Quality in Customer Service - Banco de la Construcción, 1995
Introduction to a Financial Corporation - Banco del Quetzal, 1992
All about travelers Checks - CITIBANK, 1994
HONORS:
Petroleum Engineering Scholarship - 1998-2000
Ministry of Energy and Mines, Guatemala
Assisted to the Society of Petroleum Engineers Annual Technical Conference and Exhibition in Houston, Texas- October 1999
Elected by the Society of Petroleum Engineers at ULL
REFERENCES:
Provided upon request.