Durham Technical Community College--CIS Department

Computer Upgrade and Repair II

Course Number: CET 211 030

INSTRUCTOR: Janet Braxton
Email address: [email protected]

Required items:
bl_pin.gif (1016 bytes) A+ Certification Exam Guide, Latest edition, Meyers, Michael. McGraw Hill, 1998 
bl_pin.gif (1016 bytes) Other required material: 3-3.5" floppy disk(s)

COURSE DESCRIPTION:

This course is the second of two courses covering repairing, servicing, and upgrading computers and peripherals in preparation for industry certification. Topics include resolving resource conflicts and system bus specifications, configuration, and troubleshooting peripherals, operating system configuration and optimization, and other related topics. Upon successful completion, students should be able to identify and resolve system conflicts and optimize system performance. Course Hours Per Week: Class, 2. Lab, 3. Semester Hours Credit, 3.

Prerequisites: CIS 110
Corequisties: (none)

COURSE OBJECTIVES:

Upon successful completion of this course, the student should be able to:
bl_pin.gif (1016 bytes) Have knowledge of DOS, Windows 3.x, and Windows 95 in terms of its functions and structure, for managing files and directories, and running programs.
bl_pin.gif (1016 bytes) Navigate through the operating system from DOS command prompt and Windows procedures for accessing and retrieving information.
bl_pin.gif (1016 bytes) Identify type of memory used by DOS and Windows, and the potential for memory address conflicts.
bl_pin.gif (1016 bytes) Identify the procedures for installing, configuring and upgrading DOS, Windows 3.x and Windows 95 including system boot sequences.
bl_pin.gif (1016 bytes) Diagnose and troubleshoot common problems relating to DOS, Windows 3.x, and Windows 95 including understanding normal operation and symptoms relating to common problems.
bl_pin.gif (1016 bytes) Demonstrate knowledge of network capabilities of DOS and Windows, and how to connect to networks, including what the Internet is about, its capabilities, basic concepts relating to Internet access and generic procedures for system setup.

COURSE OUTLINE OF INSTRUCTION:

bl_pin.gif (1016 bytes)  DOS Operating Systems

  1. Communicating with hardware
  2. Creating a user interface
  3. Accessing and supporting programs
  4. Organizing and manipulating programs and data
  1. Files
  2. Drives and Directories
  3. Structure
  1. DOS prompt
  2. Running a program
  3. Files
  4. Attributes
  5. Wildcards
  6. Deleting Files
  7. Copying and Moving Files
  1. Device drives and CONFIG.SYS
  2. TSRs and AUTOEXEC.BAT
  3. Startup Options
  1. VOL
  2. SYS
  3. LASTDRIVE
  1. CHKDSK
  2. SCANDISK
  3. DEFRAG
  4. Disk Caching
  5. Computer Viruses

bl_pin.gif (1016 bytes) Windows 3.x

  1. Real Mode
  2. Standard Mode
  3. 386 Enhanced Mode
  1. SYSTEM.INI Groups and Settings
  2. WIN.INI
  1. Using a disk cache
  2. 32 Bit Disk Access
  3. 32 Bit File Access
  4. Permanent Swap File
  5. TEMP files and RAM Drives
  6. Memory Configuration
  7. Printing Configuration
  1. Lockups
  2. General Protection Faults

bl_pin.gif (1016 bytes)   Windows 95

  1. Microsoft Web Site
  2. Other Web Sites
  3. Newsgroups
  1. DOS 7.0
  2. The GUI
  1. Accessing the Registry
  2. Registry Components
  1. FAT 32
  1. Windows Updates
  2. Configuring Virtual Memory
  3. Disk Caches
  4. DOS Memory
  1. Skip Startup
  2. Safe Mode
  3. Stepping Through
  4. Command Prompt Only
  5. Lockups

bl_pin.gif (1016 bytes)   DOS Memory Management

  1. Interrupt Vector Table (IVT)
  2. Device Drivers
  3. DOS Kernel
  4. TSRs
  5. Saving Conventional Memory
  1. The DOS Memory Map
  2. Assigning Addresses
  1. The Reserved Area
  2. The Conventional Area
  1. UM 3.2 Standard Expanded Memory
  2. UM Standard 4.0 Memory
  1. Shadowing
  2. HIMEM.SYS
  3. Crowded Extended Memory
  4. Microsoft to the Rescue
  5. Setting HIMEM.SYS
  6. HIMEM.SYS and DOS=HIGH
  1. Reducing Conventional Memory Use
  2. UMB Gateway
  3. EMM386EXE
  4. Limulation
  5. Preparing to Load High
  6. Loading High
  7. MEMMAKER
  8. The MEM Command
  9. EMM386 Options
  10. Memory-Management Procedures
  11. Rules for Preparing the UMB
  12. Loading High
  1. BUFFERS
  2. STACKS
  3. FILES
  4. FCBS
  5. SHELL
  6. RAMDRIVE SYS
  1. DOS Mouse Drivers
  2. MSCDEX
  3. SMARTDRIVE

bl_pin.gif (1016 bytes)   Networks

  1. Packets/Frames
  2. Topology
  1. Ethernet
  2. 10BASET
  3. Combining Different Types of Ethernet
  4. Fast Ethernet
  5. Fiberoptic Ethernet
  6. Token-Ring
  7. Plenum VS PVC
  1. IPX/SPX
  2. NetBEUI
  3. TCP/IP
  4. Appletalk
  1. Client/ Server
  2. Peer-to-Peer
  1. Installing NICs
  2. Installing Protocols
  3. Sharing
  4. Accessing Shared Drives / Directories
  5. Sharing Printers

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 LABS:

 Please see the class schedule posted on the classroom door or window for Open Lab days and hours if you are interested. All assignments, however, will be done in class during normal class hours. Open labs are for your practice and for make-up work due to absences.

GRADING SCALE:

  • 90-100 = A
  • 80-89 = B
  • 70-79 = C
  • 60-69 = D
  • Below 60 = F
    •

    Grade Determination:

    Statement of Students with Disabilities:

    Students who require academic accommodations due to any physical, psychological, or learning disability should request assistance from Disability Services Coordinator within the first two weeks of class. Likewise, students who potentially require emergency medical attention due to any chronic health condition are encouraged to disclose this information to the Disability Services Coordinator within the first two weeks of class. The Coordinator can be contacted by calling 686-3606, (V/TT), or by visiting the Student Services Office, Room 23, of the White Building.