RAKESH MALIK I. OBJECTIVE To join an organisation that provides better works culture, higher responsibilities and career growth. II. EXPERIENCE 3+ Yrs. III. Relevent Courses,trainings and certifications : * Professional Certification's SUN CERTIFIED SYSTEM ADMINISTRATOR 2.X. * Training's Attended Novell NetWare 3.12/4.X from Beehive Systems Windows NT 4.0 SCO (O.S.-5) from CMS Routers on Cisco from CMS Bombay. Quality Management from CMS Line Printers (Printronix & Proline series) from WIPRO NetWare 5.0 from CMS Bombay Solaris 2.x from Micro-Univ., Bombay.
IV. Relevent Experience : Present Assignment Sr. Customer Support Engineer with Chipsoft (Since Apr.,99) Technology (P) Ltd., New Delhi. * Responsible for all kind of problems in UNIX systems. * Providing help to engineers for UNIX, Novell and NT calls. * Installing, configuration and troubleshooting of UNIX(Solaris, SCO) systems * Installing, Configuring and tunning of ORACLE. * Inspecting structured cabling. * Organising of new H/W installation or Upgradation. Oct.,97-Apr.,99 Customer Support Engineer with CMS Computers Ltd. New Delhi. * Handling Banking Area of CMS(38 Branches Approx.) with support of three engineers, Banks are ABN AMRO, BOPL, CITI Bank, IDBI, KBANK, OBC, SBI & some others, using UNIX, Novell, NT of diff. versions at Delhi, Meerut & Chandigarh region. * Installation, configuration & troubleshooting of SCO (O.S.-5), NetWare 3.12/4.x/5.0 & Windows NT 4.0. * Providing user support for networking & application software viz. MS-Office, Lotus cc:Mail Perfect Office, Windows 3.11 for workgroup,FoxPro. * Ensuring proper data backup of server using Tar,Sbackup & Arcserve. * Providing LAN Security against viruses and intruders. * Organising the installation of new hardware and upgradation. Aug.,1996-Sep.,1997 Customer Support Engineer with Beehive Systems. * Installed Windows -NT 4.0 using windows'95 as client software. * Installation, Configuration & maintenance of Novell Sites. * Assembling, Configuration & maintenance of PC's V. SKILLS : * Microprocessor INTEL 386/486/Pentium, SUN SPARC * Operating System UNIX - (Solaris 2.x, SCO (O.S.-5), LINUX, SVR4), DOS, WINDOW95/98, NetWare 3.X/4.X/5.0, NT 4.0, * The Systems I have worked on * Hardware Sun SPARC workstations/Sun ULTRA-Sparc workstations Sun E450 IBM PCs Peripherals. (HDs, CD-ROMs, Tape Drives, CRTs, Keyboards) * Software Pascal,Basic in Perl,UNIX Shell Script (sh, [t]csh), WWW coding (html, frames, gifs, etc.) * Networks Internet. Intranets. - TCP/IP standards - Ethernet ISDN, ROUTERS, X.25, IPX/IP, NetBEUI, DHCP (NT/NOVELL 5), IP Printing (NT). * Languages 100% fluent in spoken/written English 100% fluent in spoken/written Hindi VI. PROFESSIONAL QUALIFICATION * 3.5 Yrs. Diploma in Computer Engg. with 84.9% from State Board of Technical Education, Chandigarh. * Currently Pursuing BCA from Indira Gandhi National Open University, Delhi. VII. PERSONAL * Date of birth - 14.05.1977 * Interest in music and Photography. VIII.REFERENCES Can be provided on requests. IX. ADDRESSES * Postal : 2126/N2C2, Gail No.-5, Prem Nagar, Near Patel Nagar Railway Station, Delhi-110008 INDIA. * E-Mail :[email protected] [email protected] X. CONTACT Nos. * Phone : +91-1493-20214/20519(O) +91-1493-20817(R)