Daytime Phone: 206 764-2664 Evening Phone: 253 536-2413 Fax: 206 764-2351 Email: [email protected]
I have skills for Computer Specialist, Medical Care Cost Recovery Program Clerk, Human Resources Clerk, Telecommunications Manager, Airborne Communications Systems Operator, Aircrew Instructor, Radio Operations Trainer, Scope Control Operator, analyzing tasks, identifing resources to complete tasks/resolve problems, plus organizing office teams to achieve goals. I also have skills in enhancing Management Information Systems(MIS), automating procedures, and providing training in workstation operations and record-keeping tasks. Worked about 25,230 hours on Atari ST, Zenith 248, Tandy RL1000, Pentium, Windows NT Workstation and Main Frame computer systems with DBase III, Lotus 123, MSWorks, MS Internet Explorer, MS Office 97, MS Outlook, MS Frontpage, SmartTerm, DHCP, IDCU, OLDE/PAID, and other database programs.
March 1998 to Present; 40 hours per week; Computer Specialist; GS-9; VA Puget Sound Health Care System, Seattle Division, 1660 South Columbian Way, Seattle, WA 98108; JoAnne Brougham (206 764-2882). Provided Application and VistA support in maintaining the user interface with the VA Medical Information System. Monitoring, coordinating, and testing functions are performed daily on patches and fixes for the VistA application packages. Provide menu management, user access, data extraction, information processing and file validation as required periodically. Assist users with the help desk function for Medical Administration Service which include trouble-shooting and hardware problem resolutions.
June 1997 to March 1998; 40 hours per week; Program Clerk; GS 0622-06; VA Puget Sound Health Care System, American Lake Division, Veterans Drive, Tacoma, WA 98493-5000; Susan Goss (253 582-8440 x6321). Provided keyboarding and researching skills in medical record-keeping, entering/editing data for the VA VistA, TIU, and CPRS systems, and billing third party insurance companies. Provided search/inquire patient reports for use by MCCR and medical administration management offices. Conducted patient counseling for veterans benefits. Performed basic MIS management functions for billing actions and transactions within the VA DSS.
August 1993 to May 1997; 40 hours per week; Personnel Actions Clerk; GS 0622-06; VA Puget Sound Health Care System, Seattle Division, 1660 South Columbian Way, Seattle, WA 98108; Debra Decker (206 764-2397). Provided keyboarding skills in record-keeping and entering/editing data for the VA DHCP and OLDE/PAID systems. Provided employee OPFs and search/inquire personnel reports for use by HRMS and management offices. Conducted employee orientations and counseling for employment benefits. Performed basic personnel management functions for personnel actions and transactions for the VA MIS.
June 1966 to July 1992; 50-60 hours per week; Superintendent, Airborne Communications Systems; E7 11690; 9ACCS, Hickam AFB, HI 96818; Lt Col Kahiapo (808 449-7712). Managed systems, personnel, and administrative programs for communications on flying command posts. Supervising functions on airborne MIS and home based MIS, I managed a branch with 43 information technicians. Much of my time was spent on problem solving and counseling. Insured performance standards were maintained, steered communication operations through wartime operational requirements, and insured personnel were always responsive to a wartime mission. Results...quicker operational turnarounds, reduced system down-time, and excellent ratings on quality control evaluations.
Promoted from First Sergeant June 1990. Then, as personnel and operational manager, I worked directly for the Commander on personnel issues, protocol, and quality control. For administration, insured production schedules were on time and production indicators were reported accurately. Performed quality control inspections on human, supply, equipment, and facility resources. Provided means and methods for resolutions of personnel problems.
Reassigned from Superintendent of Programs, Kadena AB, Japan, June 1989. Managed operational, personnel, and facilities programs. Provided direction for managers and supervisors, helping them to develop solutions to personnel and job oriented problems. Managed 67 airborne communications specialists and the process of providing for the needs of 120 officers and airmen. Steered operations through administrative requirements quality control.
Promoted from NCOIC of Current Operations and Scheduling December 1986. Supervised 29 systems specialists. Set the work parameters needed and insured information flow to crews. Results, 100% successful completion of all assigned missions. Managed airborne programs for the Commander and complied summary reports for his MIS. Insured timely production of information. Supervised terminal operations and monitored all flying phases. Results, minimal adverse impact to safety of personnel and airborne platforms.
Community Work:
Untitled haiku - October 16, 1996