Bhavesh Patel

7109 Farralone Ave. # 104

Canoga Park, CA 91303

(818) 883-0929

 

Education:

California State University, Northridge, CA 91324
 

B.S. in Electric`al Engineering

 

Skills:

Hardware installation, troubleshooting and repair:

Software installation, troubleshooting and customize:

 
  • IBM PC & Compatible systems, laptops,

Notebooks, PCMCIA, etc.

Operating Systems: (including for Network)
 

Windows NT, Windows95, Windows 3.x, NetWare 3.x

  • Printers (laser, Dot, Matrix, etc.

Applications:
 
  • Microsoft Office suite, cc:Mail, Lotus Notes, Netscape,

Lotus 123
  • Network servers, print servers, workstation, etc.

Protocols:
  • IPX/SPX, TCP/IP, NetBEUI
    •  

    Communications & Tools
     
    • Exceed, Rumba, Attachment, PC Anywhere, WinFax, ProComm
     
    • McAfee, Norton Utilities, Xtree Gold, Laplink

     

    Experience:

    Holy Cross Medical Center Mission Hill, CA 91327

     
     

    PC Specialist II
      • Senior desktop technician responsible for supporting the operating system (NT, Win95,

    Win3.1) in a Novell environment, Off-the-shelf and custom applications for all end-users

      • LAN installation (Network Operating system, Workstation configuration, Software application

    installation on Workstation, Customization, etc.) Novell Netware 3.x; Windows For Workgroups;

    Windows NT help desk support
      • LAN hardware / software troubleshooting (client):

    Personal computer IBM PC and compatible, and laptops

    Network printers (Laser, Dot, Matrix)
      • DOS and Windows application: MS Office, PerfectOffice, etc.,
      • Lotus Notes 4.5 installation and support
      • Extra installation and configuration
      • Modem communication software (PC Anywhere, WinFax, QuickLink, etc.,)

     

     

    Packard Bell Westlake Village, CA 91364

     
     

    Technical Resources Specialist
      • Test IBM PC & compatible hardware and software products, and documents the results in TRG

    Database
      • Assist customer with issues that could not be resolved by Technical Support, in most cases trouble-

    shooting the issue over the phone.
      • Develop and conduct training classes on new IBM PC & compatible hardware and software, and

    document the training.

     

    References:

    Available upon request