• Over seven years experience in customer service.
• Proven ability to work as a team player, flexible and reliable.
• Knowledge of many computer applications, programs, and machines.

COMPUTER APPLICATIONS AND SKILLS:

1998- present Office Skills Training Program, Jewish Vocational Service, Boston, MA

• Training in Web design, PowerPoint, M.S. Office, and the Internet.

1998- present Academy of Learning, Malden, MA

• M.S. Office, general office procedures.

1997-1998 Bunker Hill Community College, Boston, MA

• Introduction to Computer Science

1996 G.E.D. High School Equivalency

• Performed shipping and receiving duties including inventory, deliveries, and packing and delivered parts.

• Met and serviced customers and responded to demands for products and information.
• Conducted shipping and receiving requirements and bank transactions.

Exhibit Interpreter

• Created and implemented activities for children.
• Directed children and adults through exhibits in the museum.

Available upon request.