++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
7-26-99



VIVA comm center 56 slm - slow speed
at&f
------------------------------------------------
win95, just dialing.
cold-booted fixed it
------------------------------------------------
Viking 56K modem 
unable to establish connection
at&f
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jlay lv2
 
 
 
win95*.cab  (cabinet files) 
 
A-17 cab files  
B-27 cab files
C-27 cab files
 

Win98
removed IE5 online.
can't open the internet site.
mhtml:mid70,/1
------------------------------------------------
Viking 56K 
PackBell 56K
 
protocol error, bought a new viking 56lt-v(had a viking
56lt-s )modem on com4, ati3: ltv90 datafaxvoice ndsvd 
modem
 
switched to correct modem in dun props and all is well
 
ID lv2
skip208
------------------------------------------------
USR 56K VoiceWin
s15=12
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Win98, connects at 9600
 
RockWell HCF 56K modem
AT&F
 
chemburn
locks
------------------------------------------------
win95
 
unable to get the dial up networking information
computer is not receiving a response from a modem
unplugged fax line that was auto-receive.
 
not answering
changed access #
 
ID lv2
nicey
 
splitter on phone line was bad... removed...fixed OE settings
to autodial again.. all is well
 

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++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

7-27-99 
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 

Network Win95, No DNS 
renamed wsock32n.dll and worked. 
------------------------------------------------ 

connection to the server has failed. 
pop.starpower.net.  secure SSL 
If open OE5, it gets the email. 
checked on manual connection and fixed it. 
------------------------------------------------ 

USR Sporster 28K 
Win95 

AT&F1&D0S0=0S15=128 
------------------------------------------------ 

703-803-7641 
btd2z 
------------------------------------------------ 

gene56 

Vito Savino NT4.0 
516-939-9015 
------------------------------------------------ 

LT winmodem   port 1 
Lucent modem   port 2 
------------------------------------------------ 

LT winmodem 
Lucent 
not receiving a response from modem. 

deleted extra modem and changed the modem in 
dun properties.  then it worked! 

rename sent items.idx and sent items.mbx 

ID 
cgmg 
------------------------------------------------ 

No DNS 
win95, 
renamed wsock32n.dll 

------------------------------------------------ 
rundll32  invalid pagefault at rnaui.dll 

Win95 
microsoft development platform 
April 99 

------------------------------------------------ 
NT 4.0 
unable to establish connection. 
1 202-250-8111 


funniest people calling Erols Internet Tech Support. 

(bollaris) Win95, LTwinmodem

	comments - he is confusing about everything -> he did not 
like the way the desktop was setup -> he decided to 
removed everything from the desktop, now everything 
is messing up. 
	action - well, I have no idea what's going on, he needs to 
contact the computer manufacturer. 


	comments - Can't install the copy of Netscape I downloaded 
	action - he downloaded the Mac version. 


(tomatoes) to be continued...


++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

7-28-99
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
 
win95,
during installing IE5, filexfer.cnt(unknown) could not 
be found .  but it is in c:\\windows\help     1KB
 
removed IE5 and components
restored previous internet explorer version
Packard Bell 14K, browser opens up fine but gets the
error when making a new connection and installing a new modem
 
transf level 2
--------------------------------------------------------------
 
kikare.se
*70,  321-4887  # is not in service.
changed to 829-8111 for Sterling, VA.
--------------------------------------------------------------
 
win98, IE5
server rejected sender's email address
 
compose another msg.  
checked his identity and recreated an account
ip packet site - small and fixed it.
--------------------------------------------------------------
 
Win98, IE4
pop server times out.
she had a wrong pop server name.
--------------------------------------------------------------
 
NT 4.0 workstation
734
610-321-0849
Kevin
TT wanted
-------------------------------------------------------------- 
 
Win95, 
compatible network protocol
removed AOL adapter, TCP/IP AOL adapter.  worked!
--------------------------------------------------------------
 
win95  
MegaHerth, computer not receiving a response from modem.
cannot detect the modem.
--------------------------------------------------------------
email to erols tech support
 ([email protected])
 
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Netscape 4.6 address book fiel  -  abook.nab  
Netscape 4.6 bookmark file - bookmark.htm
 
mmcginnis - game site, can't get on.
 
 
 
 
 

bollaris
 problem - "I am trying to fix my computer and I put this
 CD  in that said master restore disk and my computer is 
 stuck on this screen saying preparing the master recovery 
 program.
 
 solution - "You really might want to contact your computer 
 manufacturer, I'm not going to be able to help out with that
 because it will wipe out your
 

tomatoes
 problem - "Trying to install NS 2.01.  Cannot read the 
 instruction on the disk for some reason, and wants me to 
 install it for him.
 
 solutions - "Why me? it wants disk three.  Should I take out 
 the disk? Then he put the disk back in and could"
 

 problem - "wants a walk through on installation of s/w"
 
 solutions - "what do I do next?  use next? have screen for 
 user ID, do I type the same thing?  what is the next step? 
 you go next?  I have next, cancel, help, do I hit next?"
 

 problem - "wanted to know if we support 386 SX"
 
 solutions - "nope nope nope, don't call back w/ problem on 
 that thing."
 
 
 problem - "wanted to complain about last tech, and IE always
 tries to dial
 
 solutions - "set IE to not try to dial.  listen to complaints"