The Example of Tesco
Company history has always incorporated strategies to gain a market edge
Embracing web-technology was a strategic decision
Using IT to gain market share by 'following the customer'
Capital investment to develop the B2C e-business
Using IT to move into the international arena
Increase the efficiency of the global supply chain B2B e-commerce
tesco.com now a subsidiary of organisation so that it has the freedom to act quickly
RESULTS
In year 2000 group sales exceeded £20bn for the first time
both home and international sales continue to growH4>
internet grocery is at least 2 years ahead of nearer
Electronic Points of Sale
Conclusion
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