The Example of Tesco


Company history has always incorporated strategies to gain a market edge


Embracing web-technology was a strategic decision


Using IT to gain market share by 'following the customer'

Capital investment to develop the B2C e-business


Using IT to move into the international arena

Increase the efficiency of the global supply chain B2B e-commerce


tesco.com now a subsidiary of organisation so that it has the freedom to act quickly


RESULTS


In year 2000 group sales exceeded £20bn for the first time

both home and international sales continue to growH4>

internet grocery is at least 2 years ahead of nearer


Electronic Points of Sale
Conclusion

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