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SHOP2U.COM SELECTS ORDERTRUST TO HANDLE ORDER PROCESSING FOR
DIRECT MARKETING CATALOG BUSINESS
OrderTrust
to Provide Shop2u.coms Order Processing Infrastructure
CHICAGO, May 18, 1999 (16th Annual
Catalog Conference & Exhibition, Booth #638)
OrderTrust, provider of the
leading order processing network, today announced that Shop2u.com has chosen OrderTrust to
provide the order processing infrastructure for its direct marketing catalog services.
OrderTrust will provide order processing services for Shop2u.com and its community of
trading partners. The OrderTrust network will manage the complete lifecycle of each
Shop2u.com order including the integration and ongoing support for all transaction
communication between Shop2u electronic catalogs and multiple points of catalog
fulfillment, as well as customer service. Through this relationship, OrderTrust will be
routing orders to and receiving order acknowledgements and status updates from all of
Shop2u.coms catalog partners, which include Omaha Steaks, Faith Mountain and
Duncraft.
"For merchants like Shop2u.com that need to get up
and running on the Web quickly and provide a high level of customer service for its
members, OrderTrust is a natural choice," said Jim Daniell, CEO of OrderTrust.
"By utilizing the OrderTrust network, Shop2u.com is able to offer its members secure
access to more goods and services, easy delivery and return processes, and a complete and
satisfying online shopping experience."
Members fill out "Special Interest Surveys,"
through which they provide basic information on personal interests and background. Based
on this profile, Shop2u.com identifies nationally known catalogs carrying appropriate
merchandise and delivers them directly to members desktops through e-mail. No
purchases are required to become a member, and there are no initiation or membership fees
involved. Periodically, Shop2u.com will notify members of special catalog offers that
match the interests outlined in their profile information. Members can conveniently
complete purchases in seconds, saving them time otherwise spent searching and navigating
the Internet for goods that meet their needs and interests. In addition, 10 percent of
members purchases are donated to their selected affiliate charity.
"There was only one choice for us and that was
OrderTrust," said Keith Wardell, president of Shop2u.com. "The OrderTrust
network allows us to focus our efforts on delivering quality service to our members and
catalog customers instead of worrying about the back end. Throughout all phases of the
order lifecycle -- authorizing payment, ensuring the availability of inventory, expediting
the order, or keeping our customers apprised of the status of their orders -- we can rely
on the OrderTrust network to be operational 24 hours a day, seven days a week, 365 days a
year."
About OrderTrust
Privately held and based in Lowell, MA, OrderTrust
provides the leading order processing network for e-merchants. Through its fully
redundant, 7 x 24 network operations center, OrderTrust securely and reliably manages
information throughout the lifecycle of an order, ensuring 100% monitoring and auditing of
all transactions. Services include order capture, routing of separate fulfillment requests
to multiple suppliers, credit card authorization and appropriate merchant compensation and
e-mail notification of order status. By taking advantage of the OrderTrust network,
merchants can focus on front-end e-commerce initiatives, such as building brand identity
and driving traffic to their sites, while providing superior service to their customers.
About Shop2u and Shop2u.com
Shop2u is a new dimension in catalog shopping on-line
that is convenient, safe and user-friendly. The Company sends catalogs only to buyers who
have a prior relationship with the cataloger or to consumers who give Shop2u permission to
send them catalogs through e-mail. The Shop2u concept was created by Keith Wardell who has
been developing consumer directed marketing programs for the last 15 years and is a strong
proponent of relevant shopping for consumers and innovation in direct selling for
marketers.
OrderTrust is a trademark of OrderTrust
LLC.
# # #
Contacts:
Don Jennings
Lois Paul & Partners
(781) 238-5756
[email protected]
Margie Ferro
OrderTrust LLC
(978) 551-5077
[email protected] |