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EnvisioNet
3 Industrial Parkway
Brunswick, ME 04011
Scott Burnett
207.373.3211
http://www.envnet.com |
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SNAPSHOT
Specialty |
Technical support and customer care management for
e-commerce, ISPs, ISVs, software developers, and on-line financial services. |
Platforms |
EnvisioNet supports Windows 98, 95, 3x, DOS, and Mac
System 7/8 |
Partnerships |
Lotus/IBM, Hewlett
Packard, CMGI Planet Direct, Aspect Telecommunications, Brigade Solutions, CMGI SalesLink,
CustomerSat.com, Kana Systems, Mag Rabbit, NetManage, SamDirect, ThoughtFarm Commerce,
WebAnswers, and Zomax. |
Representative
Customers |
EToys, K-Mart e-commerce, Prodigy Internet, ComTell,
Grolier Interactive |
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COMPANY OVERVIEW
EnvisioNet is a diverse information
technology company providing best-in-class technical and computer-related outsourcing
services for Internet centric businesses, and those who want to take advantage of this
dynamic communications channel. Founded in 1995, EnvisioNet provides 24 hour, seven days a
week technical support, customer management and customer care services to the emerging
market for Internet and network-focused products and services. EnvisioNets mission
is to support and enhance our clients relationship with their customers worldwide by
utilizing integrated technology based services. Working with our clients we provide
responsive, flexible, quality driven services delivered with superior customer
satisfaction.
OVERVIEW OF PRODUCTS/SERVICES
EnvisioNet serves as the
clients outsourcing technical and customer service provider for telephone, fax,
email and web based support services. EnvisioNets markets include software
developers (ISVs), hardware manufacturers (OEMs), Internet Service Providers (ISPs),
e-commerce sales/service, and on-line financial services. In conjunction with its partners
EnvisioNet can provide complete end-to-end solutions for Internet business programs and
for e-commerce. EnvisioNet also offers product beta testing, and market research and
survey services. EnvisioNet uses the leading communications, Internet and database tools
to deliver exceptional and timely service to clients and their customers.
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