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envnetlogo.jpg (9696 bytes) EnvisioNet
3 Industrial Parkway
Brunswick, ME 04011
Scott Burnett
207.373.3211
http://www.envnet.com

SNAPSHOT

Specialty Technical support and customer care management for e-commerce, ISPs, ISVs, software developers, and on-line financial services.
Platforms EnvisioNet supports Windows 98, 95, 3x, DOS, and Mac System 7/8
Partnerships Lotus/IBM, Hewlett Packard, CMGI Planet Direct, Aspect Telecommunications, Brigade Solutions, CMGI SalesLink, CustomerSat.com, Kana Systems, Mag Rabbit, NetManage, SamDirect, ThoughtFarm Commerce, WebAnswers, and Zomax.
Representative Customers EToys, K-Mart e-commerce, Prodigy Internet, ComTell, Grolier Interactive

 

COMPANY OVERVIEW

EnvisioNet is a diverse information technology company providing best-in-class technical and computer-related outsourcing services for Internet centric businesses, and those who want to take advantage of this dynamic communications channel. Founded in 1995, EnvisioNet provides 24 hour, seven days a week technical support, customer management and customer care services to the emerging market for Internet and network-focused products and services. EnvisioNet’s mission is to support and enhance our client’s relationship with their customers worldwide by utilizing integrated technology based services. Working with our clients we provide responsive, flexible, quality driven services delivered with superior customer satisfaction.

OVERVIEW OF PRODUCTS/SERVICES

EnvisioNet serves as the client’s outsourcing technical and customer service provider for telephone, fax, email and web based support services. EnvisioNet’s markets include software developers (ISVs), hardware manufacturers (OEMs), Internet Service Providers (ISPs), e-commerce sales/service, and on-line financial services. In conjunction with its partners EnvisioNet can provide complete end-to-end solutions for Internet business programs and for e-commerce. EnvisioNet also offers product beta testing, and market research and survey services. EnvisioNet uses the leading communications, Internet and database tools to deliver exceptional and timely service to clients and their customers.

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