1. How to Make a Reservation
In order for us to accept your booking your party leader must read these conditions. The person who signs or 'submits' the booking form does so on behalf of all the members of the party and binds them jointly to these terms and conditions. All payments are to be in � sterling or � Euro.

2. Initial Payment
At the time of your booking you will be asked to pay an initial deposit of 25% of the total cost of the property. This payment is your only commitment until 6 weeks prior to your departure.

3. Payment of Balance
The balance of the holiday cost must be paid at least 6 weeks prior to departure. Please ensure that payment is made within that time otherwise we reserve the right to treat your booking as cancelled, in which case you could be liable to pay us the cancellation charges detailed below. If you arrange your holiday within 6 weeks of travelling then full payment is due with your booking.

4. If You Cancel Your Booking
If you wish to cancel your booking you must do so by sending written confirmation. The person who signed/submitted the booking form must also sign the letter. In the event of a cancellation and to compensate for the expense of processing your booking and for any loss that may result from being unable to re-sell the holiday, we charge the following cancellation fees:

5. Insurance Requirements
Holiday and travel Insurance, including cancellation cover, is essential for your own protection and we strongly recommend that you and all members of your party be suitably insured.

6. Party Size
At no time must any more persons occupy the property than stated on the booking form, except with prior written agreement. The property owner or their agent reserve the right to refuse admittance if this condition is not observed.

7. Problems With Your Property
If you have a problem during your holiday, immediately inform the Agent who will then endeavour to put things right. If you fail to do this we cannot accept responsibility, as we have not had the opportunity to investigate and rectify the problem.

8. Occupancy
Your accommodation is available from 3pm on day of arrival and must be vacated by 11am on day of departure. The maid needs this time to prepare the accommodation properly for incoming guests. However if circumstances permit these times may be varied, but this must be pre-arranged.

9. Breakages & Damages
We don't request a security deposit, but we do trust you to report any breakages or damage to our agent on location. You will be required to pay for any repairs or replacements as necessary.

10. Property Standards
We have carefully inspected the property and we endeavour to maintain high standards. However, inevitably, items break or require maintenance, therefore please be aware that you may encounter maintenance staff and gardeners during your stay. Please remember that this is a persons home - please leave the villa in a reasonably clean and tidy condition. We reserve the right to charge for extra cleaning if necessary.

11. On Arrival
Immediately upon arrival at your holiday home please familiarise yourself with the layout of the property and identify any potential hazards e.g. unexpected steps, slippery surfaces etc.

12. Pets
We regret that pets are not permitted.

13. Included in the Cost
Weekly maid service
All linen changed weekly
Towels
A welcome pack of essential items
All water and electricity
All local and other taxes