Buford Trading Post

Buford Trading Post

FAQ

Do you ship internationally?
Can I pay by credit card?
How long will it take to receive my order?
Are you product really new and unopened?
What kind of warrantees or guarantees do you offer?
Is my personal information safe and confidential?

Do you ship internationally?
        Yes, I am willing to ship international orders. However, there are a few thing that should be noted. Firstly, it will be marked on the papers for customs, that the recipient is responsible for all duties and taxes levied by the recipients country.
        Secondly, I will only ship to an international location were the billing address and shipping address are within the same country. Basically, I am not legally allowed to ship to one country and then bill the recipient in a different country from that.
        Thirdly, shipping is calculated automatically at the time of checkout, and it is based on the weight of the order and the location of the shipping destination. All shipping is calculated using the chosen shipping carrier's table of prices along with a set fee of $4.00 (to handle shipping materials).
        Lastly, shipment will not take place until 7 to 10 business days after payment is received and cleared. This is due to security reason. This also allows for the time needed to guarentee arrangements with my distributors in case I do not have the item currently in stock.

Can I pay by credit card?
        Yes & No. I can only accept credit card payments through www.paypal.com only. I do not have an offline merchant account set up. I have no intentions of signing up for an offline merchant account. This is for two reasons:
                    1) I cannot afford the fees for an offline merchant account with out raising my prices. I would rather keep my prices low for the sake of my customers.
                    2) www.paypal.com is a wonderful, and completely secure service. It allow anyone to use they credit card to make payment to another. In fact, transactions on PayPal are much faster than using an offline merchant account service. The is no foreseeable reason that someone would not want to use this service, unless they are wanting to conduct fraudulent transactions (this is a common scheme that is going around right now - that I will have nothing to do with).

How long will it take to receive my order?
The sequence of events for most orders are as follows:

1) I receive your payment for the order.

2) I need to wait for the payment to clear

3) I transfer the amount to my bank

4) I reorder the Items from my distributor

5) Upon receiving the items, I will immediately ship

them to you on the same day.

6) You should receive your shipment approximately
promptly and according to the shipping options chosen.

Are you product really new and unopened?
They are completely sealed, brand new, and never opened. I never open the electronic merchandise. All I do is take the box that it comes in (straight from the manufacturers) and put it into another box of my own strictly for shipping.

What kind of warrantees or guarantees do you offer?
All merchandise is returnable within thirty days for replacement only. Please note, that if you decide to not purchase the shipping insurance at the time of checkout, no return will be accepted. If the merchandise is faulty and has a manufacturer's warrantee, it is the customer's responsibility to contact the manufacturers for details.

Is my personal information safe and confidential?
Please understand that your personal data entered anywhere throughout this website, will NEVER be shared with anyone, without your personal approval ahead of time. We value our customers highly, and completely respect their rights to confidentiality.