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#1 Product Excellence Guarantee - Every product you buy from here must be free of defects or you may return it immediately to your distributor for replacement.
#2 Limited Lifetime Fashion Jewelry Guarantee - Fashion jewelry is unconditionally guaranteed for life! You may return any costume jewelry item for immediate replacement (*) or repair even if gem or simulation is missing, and even if damage was caused by your own negligence! This is the most dramatic jewelry guarantee possible, and we back it %100 for life. Simply return the jewelry item postage prepaid to Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365, with the Guarantee Certificate that accompanied the item. Include $7.50 per item, to cover cost of handling, return postage and insurance. Replacement will include a new Guarantee Certificate. This guarantee covers all costume jewelry of up to and including $49.95 retail value. This guarantee does not cover any 10K, 14K gold, genuine diamond, sterling silver or cubic zirconia.
#3 Fine Jewelry Limited Guarantee - 1. Our Fine Jewelry is guaranteed to be as described. 2. If not completely satisfied, return merchandise within five days of delivery for replacement or full refund (*). 3. Jewelry must be returned to your distributor in its original condition, with the original sales slip.
(*) Certain limitations apply to the following custom-made items: Special-size rings are not cancelable or returnable for refund.
IMPORTANT NOTE: For Guarantees #4 through #6 - Before returning qquartz analog watches or clocks, please make sure the problem is not simply dead batteries (not covered by the guarantee).
#4 Two-Year Limited Mechanical and LCD Watch Guarantee - We will repair at no charge the mechanism of any watch purchased from us which proves defective within 2 years of purchase date. Simply return the watch postage prepaid to Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365, with the Guarantee Certificate that accompanied the watch.
Include $5.00 per item, to cover cost of handling, return postage and insurance. This Guarantee does not cover watches subjected to unauthorized repair, modification or abuse. This Guarantee does not cover broken crystals or worn watch bands. To replace either, remit an additional $2.50 for crystal, or leather, or plastic watch band with your Certificate. To replace metal, special decorative or jeweled ladies' watch bands write Customer Satisfaction for a price quote. This guarantee does not cover analog quartz watches - (See Guarantee #4). This guarantee does not cover watches that have their own Manufacturer's
Guarantee and service center locations included with each watch.
#5 One-Year Limited Quartz Analog Watch Guarantee - Your quartz analog watch movement is guaranteed for 1 year from date purchased against any failures due to defective materials or workmanship, and will be repaired or replaced (*) provided the watch has not been abused or subjected to unauthorized repair or modification. To have your watch repaired under this guarantee, simply return the watch with $7.50 per item, to cover handling, return postage and insurance, along with the Guarantee Certificate to Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365. To replace bands or crystals that are broken or worn, remit an additional $2.50 each with your Guarantee Certificate. To replace metal, special decorative or jeweled ladies' watch bands write Customer Satisfaction for a price quote. This guarantee does not cover watches that have their own Manufacturer's Guarantees and service center locations included with each watch.
#6 One-Year Mechanical or Quartz Wall Clock Guarantee Certificate - We will repair, at not charge, the mechanism and actual movement of a wall clock if it proves defective within 1 year of purchase date. Simply return the wall clock, postage prepaid and insured to Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365 with the Guarantee Certificate that accompanied the wall clock. Include $12.50 per item, to cover cost of handling, return postage and insurance. This guarantee does not cover and glass or wood facings, nor wall clocks subjected to unauthorized repair, modification or abuse.
#7 Three-Year Limited Cubic Zirconia Costume Jewelry Warranty - Your Cubic Zirconia costume jewelry is guaranteed for 3 years from purchase date provided the CZ stone is not missing. Simply return the item, postage prepaid and insured, with the Guarantee Certificate and your check or money order for $5.00 per item, to cover handling and return insured postage to Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365.
#8 One-Year 35MM Camera Limited Warranty - Your 35mm camera is warranted to be free from original defects in workmanship and meterials for 1 year from purchase date. Note: This warranty does not cover any damage that might be caused by abuse or improper use. Your camer will be repaired or replaced (*). Simply return the camera, postage prepaid and insured to Customer Satisfaction, P.O. Box 1600, Woodlands Hills, California 91365, with the Warranty Certificate, a copy of your invoice or sales receipt and your check or money order for $5.00 per item, to cover handling, return postage and insurance.
Substitutions - We reserve the right to update model designs, or substitute models or colors whenever these changes represent an equal or better value for our customers. Items illustrated here are actual photos of the products available at the time of printing. An updated version may be substituted at a later date. Products depicted on packaging may vary slightly from the actual product because of this updating, or because the manufacturer packages several models of a product in one style box. All the sizes of products indicated or shown here are close approximations. Although our staff of proofreaders works diligently to ensure the accuracy of copy descriptions and prices, we reserve the rights to correct typographical errors.
(*) Replacement is subject to item availability. If exact replacement is not available, replacement will be a comparable item of at least equal value.
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