This encyclopedia of computing and consumer electronics technology is specially designed as a job performance aid for engineers, technicians, students, writers, as well as people in advertising, marketing, and sales. Every field of personal technology use is supported; from advertising and education to scientific research and personal artistic expression. For example, among the many computer software-related concepts in the book are: text, image, video and sound editing techniques; information processing; file compression, encryption and security concepts; and file format conversion options for every DOS Windows, Unix and MacOS software application. Among the many computer hardware-related concepts in the Technical Research Assistant 2000 are: systemboard component descriptions; data-storage techniques; data-entry options; network devices; communication processing; as well as monitoring, testing and control instrumentation, and so on. Six search aids are available to make your research efforts easy and complete. You will find as much information as you need. You can start from a general topic, then expand your understanding to any number of directly related and/or associated topics freely moving among them to enrich your knowledge base. You can explore the evolution of different concepts and gain an understanding of how they may be---even partially---related to even newer concepts. There is no presumption of knowledge in the topic descriptions. Technical terms are defined in the sentences in which they are used. In its simplest terms: the Technical Research Assistant 2000 is written in English for people who don't speak English well. Compendium of Software File Formats and process descriptions Communications Concepts 
This publication covers personal computers and related equipment associated with DOS, Windows, OS/2, and the MacOS. PC What's the Problem? was originally created as a field manual for service technicians; but it now includes many procedures that should only be done in a service center, such as diagnosing and repairing high voltage circuits in CRT-based monitors. Designed as an aid to help technicians to do their job, but anyone responsible for maintaining business computers will find it indispensable. It covers all problems associated with maintaining business computers and the equipment connected to them; such as keyboards, modems, monitors, printers, networks, and so on. For this reason, it is also ideal for computer technician training classes. PC What's the Problem?'s Job Performance Aid (JPA) design can help technicians find solutions to problems within 30 seconds. Every possible cause of problems is explored---from the most likely to the least. Step-by-step solutions are presented in clear and unambiguous terms. Technical terms are defined in the sentences in which they are used to prevent confusion. Illustrations are provided, as needed, to enhance the technician's understanding of products and procedures. Hyperlinks make it easy to look up critical information in the many task-support tables; then quickly return to the procedure. Everything in the publication conforms to the JPA design; for example, each task-support table is fully explained and organized to present all of the information you will need---in the order you need it---to complete a procedure. PC What's the Problem? also supports System and Site Management. Its worksheet documentation system can be used to manage every aspect of computer installation, maintenance and repair from recording directions to a customer's site and the people there---all the way to network planning, installation and troubleshooting. Security is of particular importance to site management. This Job Performance Aid has a Security Policy Planning and Review System with: physical security reviews, hardware and software security planning, telecommunications and internet security, password protection, information encryption methods, information encryption problems, network encryption methods, password protection programs for network security, intruder response drill, disaster recovery without a plan, disaster recovery contingency planning, business facilities completely destroyed, virus infection symptoms and responses, etc. This publication, published this year, has 1,904 full-size pages of tightly formatted text and illustrations. It can be yours for less than the cost of an hour of service.
Second Edition How to write step-by-step procedure and troubleshooting support documentation for highly structured electronic and Internet distribution, product packaging, booklet and book publications. For the novice technical writer, it starts out with assistance in selecting words that best express a concept; then, provides assistance with punctuation and composition. It shows how best to assemble words into statements that almost anyone can read to understand precisely what your are communicating. For novice and professional writers, it provides a framework for writing complex technical documents that are interesting, sufficiently detailed, and if necessary in the least amount of space. Technical Writing with Style is the only source of information on such topics as creating new words, designing Job Performance Aids, and writing and designing product packaging and device labels. CHAMPIONS publications are designed as Job Performance Aids (JPAs)---tools to help people to do their jobs. The underlying concept is simple: you may be working in front of a customer, your boss may be looking over your shoulder, you only have one chance to do it right, and it has to be now. The JPA helps you to quickly assess any potential problem and locate a solution specifically tailored to it. The ideal is to do so within 30 seconds. Each solutions is presented in a step-by-step format that is easy to read and follow. And they do not presume significant prior knowledge as if answering this request: don't confuse me with the details, just tell me what to do. For JPAs, word selection is as unambiguous as possible; composition as simple as required for reading to a stranger over the phone. A JPA's text
is formatted to support a decision matrix that may be as
simple as: Or formatted
to support a complex decision matrix, such as: If (b) occurred, does it look like this (3), if so do this. If it looks like (4) do that. If (c) occurred, do something else. Support
information, such as tables and illustrations: The ideal placement for support information in a JPA is on the same or opposite page (in printed publications) as the procedure. If more than one procedure requires that support information, then it is repeated as often as necessary, its size and the publication's size being the only limitations on placement. (CHAMPIONS' publications are in a PDF format to be read and searched using Acrobat Reader. A PDF document's hyperlinks make it easy to move many steps back and forth within and between publications.) Variables in the layout and content of Job Performance Aids are presented in our publication: Technical Writing with Style.
CHAMPIONS' publications can be read, searched and printed using Adobe's Acrobat Reader software. Each CD includes Readers for DOS, Windows, OS/2, Unix and MacOS. Each book is published in the Adobe Acrobat's Portable Document Format (.PDF). This is the standard format used for electronic publication and document exchange. It insures that the text and images on the pages will appear as originally created. It also supports hypertext links which make it easy to navigate within and among complex documents, send email, and connect with Internet sites. Using Acrobat Reader, you can easily change the viewing size of pages to make reading easy on different size screens. Another advantage of our page design is that it does not require the use of a mouse for navigation, although you may still use one for hyperlinks. First page, last page, next page, previous page require only a single keystroke. These considerations, plus the Reader's many search and navigation aids, should make your reading experience fruitful and enjoyable. Updates for each book will be published periodically and distributed via the Internet, as well as on CDs--whichever you may prefer. We know you will want to take advantage of this option to keep up to date with the latest developments in the computer and consumer electronic service industries. 
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