What To Pack

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Well, besides the usual clothing items, you, as a consumer also need some form of identification for your luggage. Preferably a name tag of some sort attached to the inside of your luggage as well as the outside. This is done in case you are separated from your bags and the ID tag on the outside of your bag accidentally gets torn off!

If, by the slight chance, you are separated from your luggage, most airlines have a means to accommodate you. Some airlines offer packages containing toiletries, some offer cash so you might purchase these items. Understand, most baggage personnel are assigned for the day to work bag claims, and they rely on the information of the previous agent to try and locate your bag.

When you first discover your bag hasn't arrived, be calm. Usually there's an airline representative in the baggage claim area. You will need a few items to help the representative:

1. You need your tickets and your claim stubs
2. You need to know the style and brand name of your luggage or bags
3. You need to be able to tell the agent specific things that will determine the identity of your luggage or bags

Find out through the airline if they offer compensation for passengers away from home. If so, what is the dollar amount and find out if it's per day. If forced to purchase items, make sure you keep all receipts and don't go over the dollar amount the airline has set, in order to receive reimbursement. Always get a supervisor's name. Make sure that when, not if, the luggage or bags are found, you have provided them a current address and phone number of where you can be contacted. Before accepting the bags, once found, check for damages and also check the contents for damages.

Never pack the following in luggage to be checked:

1. Money (cash, checks, credit cards, traveler's checks)
2. Jewelry (whether costume or not), including watches
3. Electronics (Walkmans, CD players, calculators, laptops) If you put a battery in it or it has to be recharged, "Don't pack it!" **Cell phones and pagers are included

The above mentioned items, if packed, should always be in your carryon, not in baggage to be checked. And for your business travels, if the flight is full and the agent gives you the option to check your laptop or your briefcase, lock and check in your brief case. Do not opt to check in your laptop, they are often stolen and airlines are not responsible for lost, stolen, or damaged electronics.

Always remember that all airlines have procedures in place to protect them. You as a consumer must do everything possible to protect yourself. Always contact the airline and inquire about that particular airline's carryon and checked luggage policies.