ADVANCED BUSINESS TRAINING AND SUPPORT SERVICES

Your company has invested in computers, BUT...

Do you take full advantage of them?

 

 

 

 

Champions' Instructional Program will help you to efficiently implement the following information management activities: recording, processing and searching for information.

Recording. Entering information into a computer system can be time consuming.

Champions works with your staff and management to analyze how information can be recorded with accuracy and speed. Champions incorporates these solutions into their customized training materials.

Processing. Converting data into documents and reports is a common office function.

Champions' Instructional Program includes your office methods in the training. In this way, Champions integrates your computer system into your office while improving the performance of those who attend our training programs.

Searching. Time spent searching for information can be very costly.

Champions reviews your company's information storage and retrieval procedures and, where appropriate, includes them in the instructional program.

Champions can provide your staff with the tools to be more productive. Our customized procedural manuals, called: "Job Performance Aids" or "JPAs," give your staff immediate access to computer-related operating procedures including:

How to use specific features of the available software including document creation and editing, transfering, text and graphics, file compression, encryption and conversions and network and/or Internet data transfers.

How to operate the computer and peripheral equipment including printers, scanners, and modems.

Security procedures including backing-up document and database files, file naming and document tracking, passwords, encryption, and policies to prevent theft and malicious destruction of documents and equipment.

We design the Job Performance Aids to support your needs.

For example, one major computer retail franchiser uses our JPA to help its salespeople use an automated sales bid assembly program, bid follow up and customer management system, also designed by our staff.

Sales people at that company, even new employees were able to spend more of their time selling. Sales closings, with the bid system, went up 95 percent, and repeat sales had similar increases.

JPAs are flexible in design, permitting timely adjustments by the office manager as office procedures change. New or temporary personnel can confidently refer to the JPA for instructions on performing their assigned tasks.

Because people are less resistant to change if they participate in planning for it, Champions includes both your staff and management in preparing the Instructional Program and Job Performance Aids.

Your business is unique with its combinations of computer hardware and software, office procedures and people. Champions does its best to match your businesses' needs with the flexibility and professionalism.

Champions' tutorial-style training saves you money, because your employees do not spend precious time working with "training examples" unrelated to the tasks they will actually be required to do.

Your employees perform their assigned jobs as part of the learning process. With Champions, your people create the actual files, worksheets and documents they will use in their work.

Champions instructors can provide professional training at your convenience in your place of business of at a fully equipped local training center.

Champions' Instructional Program can make a difference in the efficient and effective use of your computer systems.


 

 Since 1988, we have been publishing the PC Computer Maintenance Annual, a JPA used in thousands of Computer Service Centers and corporate Information Service departments world-wide. It covers all problems associated with maintaining DOS, Windows, OS/2 and MacOS computers and the equipment connected to them. As an aid, designed to help technicians to do their jobs, it is often serves as a field manual.


Begin your search for excellence, send your EMAIL to

CHAMPIONS Training and Support Services
a division of
CHAMPIONS Management Support Services, Inc.,
1322 Washington Blve., Birmingham, MI 48009-4155 USA

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