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PC What's The
Problem?™ gives you
more procedures and critical support information
than any other single source, and it is continually
updated to keep you on the cutting edge of computer
technology.
Uniquely designed for
experienced technicians to use on the job; but its
clear language and step-by-step procedures make it
easy for novice technicians to quickly develop the
skills and insights of the
professionals.
Expert Answers in
Seconds!
PC What's The
Problem?™ has 21
Solution Sections in which similar topics are
organized.
- Section
1,
Computer does not
power on
- Section
2, Software
Problems, Security & Recovery
- Section
3, DOS error
codes
- Section
4, DOS/Windows
Error Messages
- Section
5, DOS/Windows
Error Conditions
- Section
6, OS/2 Error
Conditions
- Section
7, DOS, including
batchfile programing
- Section
8, MacOS Error
codes, messages and conditions
- Section
9, Install
computer system
- Section
10, RAM, ROM,
Processor Systemboard Installation and
Problems
- Section
11, Data storage
drive installation, configuration and
maintenance
- Section
12, All types of
data-storage Drives (CD-ROM, DVD, MO,
etc.)
- Section
13, Powersupply
& battery problems
- Section
14, Keyboard,
Mouse and other Data-Input Device
problems
- Section
15, Monitor
problems
- Section
16, Printer and
Printing problems
- Section
17, Cables and
related interface problems
- Section
18, Modem
communications problems
- Section
19, Network
communications problems
- Section
20, Test and
repair, equipment, tools and concepts
- Section
21, Technical
support phone numbers with product
references
Each section's Tables of
Contents is designed to help you quickly locate
specific maintenance and repair procedures and
decision-support information. Topic categories are
organized so that frequently referenced information
precedes those needed less often.
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Easy to read and follow
Step-by-step Procedures
- System installation
procedures that prevent future
problems.
- Error codes and
messages--what they mean and how to respond to
them.
- Responding to software
compatibility problems. Complete File Formats
Compendium with data compression, encryption,
transfer, translation information.
- Using DOS, Windows and
MacOS.
- How to use diagnostic
equipment and repair tools.
- How to read schematic
drawings and understand component
functions.
- Solving problems
associated with RAM, ROM, systemboards and
board-level components.
- Solving data storage
problems with diskdrives, CDs, DVDs, tape,
etc.
- Maintaining data input
and acquisition devices: keyboards, mice, pens,
etc.
- Troubleshooting power
problems, dealing with electrical short
circuits, batteries, and
powersupplies.
- Installation and
operational problems associated with system
output devices: monitors, printers, and other
presentation equipment.
- Solving problems
associated with all computer-related interfaces
and cables. Includes signal function
references.
- Network planing and
installation. LAN and micro-to-mainframe problem
analysis and responses.
- Task-support Tables
designed to support maintenance and repair
procedures
- Professional record
keeping system that documents system and network
configurations, troubleshooting efforts, and
provides a structure for decisions
Thousands of responses to
error and maintenance situations are presented in a
format that is easy to read and follow.
Each procedure is a response
to a specific problem. The format is simple: "If
that is the problem, do this 1st, this
2nd, etc.; if this occurs, do this, if not,
do that.
Procedures are
cross-referenced to acually support troubleshooting
with a single objective: cure problems without
causing new ones.
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