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Cabela's, Inc.
Robyn Mowery, Manager - Government & International Sales
Gourment Sales
One Cabela Drive
Sidney, NE 69160
308-254-5505 x1190
Toll Free: 1-800-242-1596
TDD/TTY 1-800-695-5000
Fax: 308-254-6680
Email: [email protected]
Caere Corporation
100 Cooper Court
Los Gatos, CA 95032
408-395-8319
Email: [email protected]
Calcomp (plotters)
577 Burning Tree Road
Fullerton, CA 92833
Toll Free: 1-800-225-2667
Calvin Klein
Emily Stone, Vice President
205 West 39th Street
10th Floor
New York, NY 10018
212-719-2600
Calvin Klein Cosmetics Company
See: Unilever Cosmetics International
Campbell Soup Co.
Susan Baranowsky, Manager
Consumer Response and Information Center
Campbell Place
PO Box 26B
Camden, NJ 08103-1799
856-342-6111
Toll Free: 1-800-257-8443
Fax: 856-342-6449
Canandaigua Wine Co.
Consumer Relations
116 Buffalo Street
Canandaigua, NY 14424
716-394-7900
Toll Free: 1-888-659-7900
Fax: 716-393-6950
Canon Computer Systems
15955 Alton Parkway
Irvine, CA 92618
949-753-4000
Toll Free: 1-800-423-2366
Toll Free: 1-800-848-4123
Fax: 949-753-4239
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
516-488-6700
Toll Free: 1-800-828-4040
Carfax Inc.
George Bounacos, Director
Customer Operations
10304 Eaton Place Suite 500
Fairfax, VA 22030
Toll Free: 1-800-274-2277
Fax: 703-218-2853
Carrier Air Conditioning Co.
Customer Relations Manager
PO Box 4808
Syracuse, NY 13221
315-432-7885
Toll Free: 1-800-227-7437
Toll Free Bryant Heating and Air Conditioning: 1-800-428-4326
Toll Free Day & Night Heating and Air Conditioning: 1-800-428-4326
Toll Free Payne Heating & Air Conditioning: 1-800-428-4326
Fax: 315-432-6620
Carter-Wallace, Inc.
1345 Avenue of the Americas
New York, NY 10105
212-339-5000
Toll Free: 1-800-833-9532
Fax: 212-339-5100
Carvel Corp.
20 Batterson Park Road
Farmington, CT 06032-2502
860-677-6811
Toll Free: 1-800-322-4848
Casio, Inc.
570 Mt. Pleasant Avenue
Dover, NJ 07801
973-361-5400
Toll Free: 1-800-962-2746
Fax: 973-361-3819
CEC Entertainment, Inc.
4441 West Airport Freeway
Irving, TX 75062
972-258-8507
Fax: 972-258-8545
Celestial Seasonings
4600 Sleepytime Drive
Boulder, CO 80301-3292
303-530-5300
Toll Free: 1-800-351-8715
Ceridian Corp.
8100 34th Avenue South
Bloomington, MN 55425
612-853-8100
C.F. Hathaway
10 Water Street
Waterville, ME 04901
207-873-4241
Toll Free: 1-800-341-1003
Fax: 207-873-8390
Chanel, Inc.
Consumer Relations
9 West 57th Street
44th Floor
New York, NY 10019-2790
212-688-5055
Fax: 212-752-1851
Chase Manhattan Bank
270 Park Avenue
New York, NY 10017
212-270-9300
Toll Free: 1-800-AT-CHASE
Fax: 212-270-1882
Chattem, Inc.
1715 West 38th Street
Chattanooga, TN 37409
423-821-4571
Toll Free outside TN: 1-800-745-2429
Chesebrough-Pond's, USA
Linnea Johnson, Director
Consumer Services
800 Sylvan Avenue
Englewood Cliffs, NJ 07632
Toll Free: 1-800-743-8640
Toll Free: 1-800-786-5135
Chevron Products Co.
Tracey Rest, Supervisor
PO Box H
Concord, CA 94524
Toll Free: 1-800-962-1223
Fax: 510-827-6820
Chicken of the Sea International
Dennis Mussell, President & CEO
4510 Executive Drive, Suite 300
San Diego, CA 92121
858-597-4242
Fax: 858-597-4566
Chuck E Cheese's Restaurants
See: CEC Entertainment, Inc.
Church & Dwight Company, Inc.
Nancy Sevinsky, Manager
469 North Harrison Street
Princeton, NJ 08543-5297
609-683-5900
Toll Free: 1-800-524-1328
Email: [email protected]
CIBA Vision
Consumer Relations
11460 Johns Creek Parkway
Duluth, GA 30045
770-418-5117
Toll Free: 1-800-875-3001
CIE America
Customer Service
2701 Dow Avenue
Tustin, CA 92780
714-753-2942
Toll Free: 1-800-877-1421
Fax: 714-368-4880
CIGNA Property and Casualty Companies
Mark Whiter, Director
1601 Chestnut Street
Philadelphia, PA 19101-1484
215-761-4555
215-761-2489
Circuit City Stores, Inc.
9950 Mayland Drive
Richmond, VA 23233
804-527-4000
Toll Free: 1-800-627-2274
Fax: 804-342-6481
Citizen Watch Company of America
Executive Secretary
8506 Osage Avenue
Los Angeles, CA 90045
310-649-0991
Toll Free: 1-800-321-1023
Clopay Building Products Co.
Sandy Stewart, Manager
312 Walnut Street, Suite 1600
Cincinnati, OH 45202-4306
Toll Free: 1-800-225-6729
Fax: 513-762-3519
Clorox Co.
Beverly Randolph, Consumer Services Manager
1221 Broadway
Oakland, CA 94612-1888
510-271-7571
Toll Free: 1-800-292-2200 (laundry brands)
Toll Free: 1-800-835-4523 (Glad)
Toll Free: 1-800-227-1860 (household surface cleaners)
Toll Free: 1-800-426-6228 (insecticides)
Toll Free: 1-800-242-7482 (water purification systems)
Coats & Clark Inc.
Craft & Yarn Division
PO Box 12229
Greenville, SC 29612-0229
864-877-8985
Toll Free: 1-800-648-1479
The Coca-Cola Co.
Amanda Pace, Director
Industry and Consumer Affairs
PO Box 1734
Atlanta, GA 30301
404-676-2121
Toll Free: 1-800-438-2653
TDD Toll Free: 1-800-262-2653
Fax: 404-676-4903
Coldwell Banker Corp.
339 Jefferson Road
PO Box 3257
Parsippany, NJ 07054-3259
973-912-4000
Toll Free: 1-800-732-5867
Fax: 973-912-4005
The Colgate-Palmolive Company
Jan Guifarro, Director, Consumer Affairs
300 Park Avenue
New York, NY 10022
212-310-2000
Toll Free: 1-800-468-6502
Toll Free: 1-800-763-0246
Fax: 212-310-3243
Collins & Aikman Products Co.
PO Box 32665
Charlotte, NC 28232
704-547-8500
Fax: 704-548-2172
Colonial Penn Group, Inc.
Gregory Barstead, President
399 Market Street
5th Floor
Philadelphia, PA 19181
215-928-8000
Toll Free: 1-800-523-1700 (auto customer service)
Toll Free: 1-800-523-2800 (homeowner customer service)
Toll Free: 1-800-523-4000 (health customer service)
Toll Free: 1-800-523-9100 (life customer service)
Columbia Gas of Ohio
PO Box 117
Columbus, OH 43216-0117
Toll Free: 1-800-344-4077
TDD/TYY 1-877-460-2443
Fax: 614-450-5502
The Columbia House Company
1400 N. Fruitridge Avenue
Terre Haute, IN 47811
Toll Free: 1-800-457-0500 (music)
Toll Free: 1-800-457-0866 (videos)
Toll Free: 1-800-562-5830 (CD-rom)
Toll Free: 1-800-965-9665 (audiobook)
Combe Incorporated
Teresa Infantino, Executive Vice President
1101 Westchester Avenue
White Plains, NY 10604-3503
914-694-5454
Toll Free: 1-800-431-2610 (consumer affairs)
Toll Free: 1-800-873-7400 (product questions)
Fax: 914-694-6320
Comaq Computer Corporation
PO Box 692000
Houston, TX 77269
281-370-0670
Toll Free: 1-800-852-6672 (technical support)
Toll Free: 1-800-345-1518 (product information)
Fax: 970-282-9225
Computer Associates
PO Box 3391
Tulsa, OK 74101-3391
918-838-7638
405-947-5600 (Oklahoma City)
Toll Free: 1-800-722-9095
Fax: 918-836-5918
Email: [email protected]
ConAgra Frozen Foods
Consumer Affairs
PO Box 3768
Omaha, NE 68103-0768
402-595-6000
Toll Free: 1-800-722-1344
Fax: 402-595-7800
Email: [email protected]
ConAgra Grocery Products Company
PO Box 4800
Fullerton, CA 92833
714-680-1431
Congoleum Corp.
Brian Quigley
Director of Consumer Affairs
3705 Quakerbridge Rd, Suite 211
Mercerville, NJ 08619
609-584-3610
Toll Free: 1-800-274-3266
Fax: 609-584-3521
Consolidated Stores Corp.
Customer Relations
300 Phillipi Road
PO Box 28512
Columbus, OH 43228-0512
614-278-6800
Toll Free: 1-800-877-1253
Email: [email protected]
Consumer Credit Counseling Service of Greater Washington, Inc.
15847 Crabbs Branch Way
Rockville, MD 20855
301-590-1010
Toll Free: 1-800-747-4222
Email: [email protected]
Continental Airlines, Inc.
PO Box 4607-HQ SCR
Houston, TX 77210-4607
Toll Free: 1-800-932-2732
Email: [email protected]
Continental/General Tire, Inc.
Ron Forsyth
National Manager, Product Services
Consumer Relations
1800 Continental Blvd.
Charlotte, NC 28273
Toll Free: 1-800-847-3349
Fax: 1-888-TIREFAX (847-3329)
Email: [email protected]
Converse, Inc.
Customer Service Group
One Forham Road
North Reading, MA 01864-2680
Toll Free: 1-800-428-CONS (2667)
Fax: 508-664-7440
Conwood Company, L.P.
813 Ridge Lake Blvd.
Memphis, TN 38120
901-761-2050
901-767-1302
Toll Free: 1-800-238-5990
Coors Brewing Co.
Toni Houck, Group Manager
Consumer Relations
311 10th Street - NH475
Golden, CO 80401
303-279-6565
Toll Free: 1-800-642-6116
Fax: 303-277-5415
Corel Corporation
1600 Carling Avenue
Ottawa, ON K1Z 8R7 CANADA
Toll Free: 1-800-772-6735 (Buffalo, NY)
Toll Free: 1-877-422-6735
Fax: 613-728-0826, ext. 3080 (fax back); 613-761-9176 (customer service)
Email: [email protected]
Craftmatic Organization, Inc.
2500 Interplex Drive
Trevose, PA 19053-6998
215-639-1310
Toll Free: 1-800-677-8200 (service)
Toll Free: 1-800-828-1033 (consumer affairs)
Fax: 215-639-9941
Creative Labs
1523 Cimarron Plaza
Stillwater, OK 74075
405-742-6622 or 6655
405-742-2160 (NT + 052 users)
Toll Free: 1-800-998-5227
Toll Free: 1-800-998-1000 (customer service)
Fax: 405-742-6633; 405-372-5227 (fax back)
Email: [email protected]
Crown Books
3300 75th Avenue
Landover, MD 20785
Toll Free: 1-800-831-7400
Cuisinarts (Division of Conair Co.)
Peter Cammarata, Director, Sales & Marketing Operation
One Cummings Point Road
Stamford, CT 06904
203-975-4600
609-426-1300 (in NJ)
Toll Free outside NJ: 1-800-726-0190
Toll Free: 1-800-726-6247, ext. 4605
Fax: 203-975-4660
Email: [email protected]
Culligan International Co.
Consumer Affairs
One Culligan Parkway
Northbrook, IL 60062
Toll Free: 1-800-CULLIGAN
Cumberland Packing Corporation
Marvin Eisenstadt, President
Sweet 'N Low
Two Cumberland Street
Brooklyn, NY 11205
718-858-4200
Fax: 718-260-9017
Current, Inc.
Dawn Roth, Manager, Call Centers
1005 East Woodmen Road
Colorado Springs, CO 80920
719-531-2717
719-594-4100
Toll Free: 1-800-525-7170
Fax: 719-531-6510
Email: [email protected]
CVS/pharmacy
Customer Relations Department
One CVS Drive
Woonsocket, RI 02895
401-765-1500
Toll Free: 1-800-666-0500
Fax: 401-762-6949
Cyrix
2703 North Central Expressway
Richardson, TX 75080
972-968-8387
Toll Free: 1-800-462-9749
Fax: 401-762-9857
Dairy Queen
PO Box 39286
7505 Metro Blvd.
Minneapolis, MN 55439-0286
612-830-0200
Fax: 612-830-0480
The Dannon Co., Inc.
Eileen Troise, Consumer Affairs Manager
PO Box 90296
Allentown, PA 18109-0296
Toll Free: 1-877-DANNON US
Fax: 610-231-8597
Email: [email protected]
Danskin
Shelby Snyder
PO Box 15016
York, PA 17405-7016
717-840-5817
Toll Free: 1-800-288-6749
Fax: 717-840-5855
DAP Products, Inc.
Matt Stewart, Manager
Regulatory & Environmental Affairs
2400 Boston Street Suite 200
Baltimore, MD 21224
410-675-2100
Toll Free: 1-800-543-3840
Fax: 410-558-1097
Email: [email protected]
Deere & Company
Corporate Communications
1 John Deere Place
Moline, IL 61265
309-765-8000
Del Laboratories, Inc.
Consumer Relations
565 Broad Hollow Road
Farmingdale, NY 11735
516-844-2020
Toll Free: 1-800-952-5080
Toll Free: 1-800-953-5080
Fax: 516-293-1515
Email: [email protected]
Del Monte Foods
PO Box 193575
San Francisco, CA 94119-3575
415-247-3000
Toll Free: 1-800-543-3090
Fax: 415-247-3080
Delta Air Lines, Inc.
Customer Care
PO Box 20980
Atlanta, GA 30320-2980
404-715-1450
Fax: 1-888-286-3163 (Toll free within U.S. and Canada)
Delta Faucets Company
55 East 111th Street
PO Box 40980
Indianapolis, IN 46280
317-848-1812
317-574-55555
Toll Free: 1-800-345-3358
Deneba Software
1150 NW 72nd Avenue
Miami, FL 33126
305-596-5644
Toll Free: 1-800-622-6827
Fax: 305-273-9069
Email: [email protected]
Denny's Inc.
203 East Main Street
Spartanburg, SC 29319
864-597-8000
Toll Free: 1-800-7DENNYS
Dep Corp.
George Andrassy, Vice President
2101 East Via Arado
Rancho Dominguez, CA 90220-6189
310-604-0777
Fax: 310-537-3679
The Dial Corp.
Marie Shubin
15101 North Scottsdale Rd
Scottsdale, AZ 85254
Toll Free: 1-800-258-DIAL (3425)
Toll Free: 1-800-528-0849
Diamond Multimedia
Donna Samelson, Manager
1050 South Diamond Street
Stockton, CA 95201
209-467-6260
Fax: 209-467-6205
Email: [email protected]
Diet Center Worldwide, Inc.
395 Springside Drive
Akron, OH 44333
330-665-5861
Fax: 330-666-2197
Digital Equipment Corp.
20555 State Hwy 249
Houston, TX 77070
Toll Free: 1-800-332-4636
Toll Free: 1-800-344-4825 (Digital)
Dillard's, Inc.
1600 Cantrell Road
Little Rock, AR 72201
501-376-5200
Fax: 501-376-5917
Diners Club
183 Inverness Drive West
Englewood, CO 80111
303-799-9000
Toll Free: 1-800-234-6377
Fax: 303-649-2891
Dlink Systems
53 Discovery Drive
IIrvine, CA 92618
949-788-0805
Toll Free: 1-800-326-1688
Fax: 949-753-7033
Email: [email protected]
Dole Food Company, Inc.
Karen Brill, Manager, Consumer Center
One Dole Drive
Westlake Village, CA 91362-7300
818-874-4000
Toll Free: 1-800-232-8888
Fax: 818-874-4997
Dollar Rent A Car Systems, Inc.
Charles Boyce
Customer Center
CIMS 7082, 5330 East 31st Street
PO Box 33167
Tulsa, OK 74153-1167
918-669-3000
918-669-8596
Toll Free: 1-800-800-5252
Toll Free: 1-800-800-6080
Fax: 918-669-8596
Email: [email protected]
Domino's Pizza, Inc.
David Brandon, CEO & Chairman
Customer Service
PO Box 997
30 Frank Lloyd Wright Drive
Ann Arbor, MI 48106
313-930-3030
Toll Free: 1-888-DOMINOS
Doubleday Direct, Inc.
Robert Posch, Jr., Vice President
401 Franklin Avenue
Garden City, NY 11530
516-873-4628
Fax: 516-873-4384
Email: [email protected]
Dow Brands
Consumer Affairs
PO Box 68511
Indianapolis, IN 46268-0511
317-260-2000
Toll Free: 1-800-428-4795
Fax: 317-873-8564
Dr Pepper/Seven Up, Inc.
Phillippa Dworkin, Vice President, Corporate Communications
5301 Legacy Drive
PO Box 869077 (75086-9077)
Plano, TX 75024
972-673-7000
Toll Free: 1-800-527-7096
Fax: 972-673-7171
Email: [email protected]
Drug Emporium, Inc.
Jane Lagusch, Vice President
155 Hidden Ravines Drive
Powell, OH 43065
740-548-7080, ext. 104
Fax: 740-548-6651
Dunkin Donuts of America/Baskin Robbins
Jack Shaefer, Chairman of the Board
PO Box 317
Randolph, MA 02368
781-961-4000
Dunlop Tire Corp.
Bob Pokrzyk, Manager, Consumer Affairs
PO Box 1109
Buffalo, NY 14240-1109
716-639-5439
Toll Free: 1-800-548-4714
Fax: 800-253-6702
Email: [email protected]
DuPont Co.
Barley Mill Plaza
Reeves Mill Building
Wilmington, DE 19880-0010
302-774-1000
Toll Free: 1-800-441-7515
Duracell North America
(Division of Gillette, Inc.)
Duracell Drive
Bethel, CT 06801
203-796-4304
Toll Free: 1-800-551-2355
TDD/TTY Toll Free: 1-800-341-0654
Fax: 203-796-4565
Eastman Kodak Co.
Americas Call Center Operations
343 State Street
Rochester, NY 14650-3103
716-724-4000
Toll Free: 1-800-242-2424
Eckerd Corporation
Kristina Anderson, Supervisor - Customer Service
8333 Bryan Dairy Road
PO Box 4689
Clearwater, FL 33758
813-395-6000
Toll Free: 1-800-325-3737
TDD/TTY toll free: 1-800-760-4833
Fax: 813-395-6000
Email: [email protected]
Eckerd Corporation
See: JC Penney
Eddie Bauer, Inc.
PO Box 9700
Redmond, WA 98073-9700
425-882-6100
Toll Free: 1-800-426-6253
Fax: 425-882-6383
Email: [email protected]
Edmund Scientific Co.
101 East Gloucester Pike
Barrington, NJ 08007-1380
856-547-3488
Toll Free: 1-800-728-6999
Fax: 856-547-3292
Eizo Nanao Technologies
5710 Warland Drive
Cypress, CA 90630
Toll Free: 1-800-800-5202
Toll Free: 1-800-416-3539 (fax on demand)
Fax: 562-431-4811
Electrolux Corporation
Customer Service
300 East Valley Drive
Bristol, VA 24201
Toll Free: 1-800-243-9078
Fax: 540-645-2863
Eli Lilly & Co.
Lilly Corporate Center
Indianapolis, IN 46285
317-276-2000
Toll Free: 1-800-545-5979
E-Machines
1211 Alderwood Avenue
Sunnyvale, CA 94089
408-541-1720
Emery Worldwide (A CNF Company)
Rocco Sacci, Director
One Lagoon Drive
Redwood City, CA 94065
650-596-9600
Toll Free: 1-800-227-1981
Fax: 650-596-7983
Encore Marketing International, Inc.
Manager
4501 Forbes Blvd.
Lanham, MD 20706
301-459-8020
Toll Free: 1-800-638-0030
Toll Free: 1-800-444-9800 (Customer Service)
Fax: 301-731-0525
Encyclopedia Britannica, Inc.
Public Relations
310 South Michigan Avenue
Chicago, IL 60604-4293
312-347-7000
Toll Free: 1-800-747-8503 (product information)
Fax: 312-347-7399
Epson
3840 Kilroy Airport Way
Long Beach, CA 90806
310-782-0770
Toll Free: 1-800-GO-EPSON (1-800-463-7766)
The Equitable Co., Inc.
Carolann Matthews, Vice President
1290 Avenue of the Americas
12th Floor
New York, NY 10104
212-554-1234
Ernest & Julio Gallo Winery
Tedi Burris
Consumer Relations
PO Box 1130
Modesto, CA 95353
209-341-3161
Fax: 209-341-6600
Esprit de Corps
900 Minnesota Street
San Francisco, CA 94107-3000
415-648-6900
Toll Free: 1-800-4ESPRIT
Fax: 415-550-3960
The Estee Lauder Companies, Inc.
Adair Sampogna, Vice President
Consumer Communications
767 Fifth Avenue
New York, NY 10153
212-756-4801
Fax: 212-756-4810
Email: [email protected]
The Eureka Co.
Rick Gremer, Consumer Relations
Manager
307 North Main Street
Bloomington, IL 61701
309-823-5735
Toll Free: 1-800-282-2886 (warranty center)
Experian
PO Box 949
Allen, TX 75013-0949
Toll Free: 1-888-EXPERIAN (397-3742)
Exxon
ExxonMobil Customer RElations
436 Creamery Way
Suite 300
Exton, PA 19341
Toll Free: 1-800-243-9966