Dear Sir,
Cherry Tree Hungry
Horse
Newcastle under Lyme
In response to an
article which appeared in the February/March issue of Potters
Bar CAMRA newsletter, as the managers of the Cherry Tree Hungry
Horse pub we were dismayed to learn that Hungry Horse's soft drinks
policy had been misrepresented. Paul Cannel states that he was
"affronted" when charged £1.25 for a 16oz large
glass of draught coke.
However, what Mr. Cannel fails to mention is that this £1.25
would then have entitled him to unlimited free re-fills of his
chosen soft drink.
During the festive season Hungry Home offered free refills to
customers every time they purchased a l6oz large glass (which
holds over three quarters of a pint) of Coca-Cola, Diet Coke or
lemonade allowing designated drivers and those on soft drinks
a great value night out for the price of £1.25 with unlimited
top-ups all night long.
The free refills offer was re-introduced after running the promotion
successfully during the summer.
The response from customers was so positive that it was decided
to repeat it to Christmas.
Mr. Cannel was also offered an alternative option of paying 95
pence for 330ml bottle of Coca-Cola.
Hungry Horse have an on-going committment to provide value for
money soft drinks.
This is a key reason behind our on-going successful business -
our customers are voting with their feet.
Yours sincerely
Alan & Hilary
Bates
Managers, The Cherry Tree, Newcastle under Lyme
Correspondent Paul
Cannel denies that he misrepresented the event which occurred
in July last year when he cleany ordered 2 pints of Abbot Ale
and two halves of Coke. He states that he did not know that the
glasses were I6oz as he did not see a govt. stamp on them, nor
were they filled to the brim. The cheaper option was only offered
when he queried the price, which he thought excessive, and he
made his opinions known to the manageress immediately However,
when Paul Cannell originally reported the events to Potters Bar;
the full story including the "free refills" ofter was
reported in issue 88. Potters Bar apologises for omiting this
information in the last edition.
Potters Bar congratulates Hungry Horse for its responsible atitdude
regarding its soft drinks provision for drivers, and agrees that
in the circumstances for which the promotion was intended their
soft drinks policy will represent good value for money - Editor
Dear Sir,
I read your article "Full Pints Farce" in Campaigning
Issues, and I have to agree with your comments.
Who cares if by putting 20 fl oz. into a pint puts up the price?
The point is, the definition of a pint is 20 fl oz. and that is
what you should get when you order one.
It is no more expensive to pay £2.00 for 20 fl oz. than
it is to pay £1.80 for 18 fl oz.
The difference is that you know what price you are being asked
to pay rather than having to resort to measuring jugs and slide
rule when you sit down.
Pubs and breweries can increase their price as much as they like.
I am the customer, and as such the ultimate arbiter;
When I am asked to pay an extra Sop to make up for previous fraudulently
short measure, I will simply tell the landlord to sod off and
find a different pub.
I don't think that customers at Sainsbury's would be too impressed
if it were announced that their fruit and veg prices could be
reduced if they used a 14 oz pound.
Nick Williams
Sheffield
I couldn't have put it better myself - Editor.
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